Senior Client Advisor

4 days ago


Singapore ORIGINALS PTE. LTD. Full time
Job Overview

We are seeking a talented Senior Client Advisor / Sales Ambassador to join our team at ORIGINALS PTE. LTD. in Singapore. This is a fantastic opportunity for a sales-driven individual with excellent communication skills and a passion for delivering exceptional customer experiences.

About the Role

The Senior Client Advisor / Sales Ambassador will contribute to driving sales growth, achieving key performance indicators (KPIs), and exceeding individual sales targets. As a vital member of our sales team, you will be responsible for providing personalized service to clients, identifying their needs, and anticipating their future requests. Your primary objective will be to cultivate a robust client portfolio, drive performance, and secure a proactive and growing business.

About Us

ORIGINALS PTE. LTD. is a fast-growing furniture retailer that prides itself on retailing unique and authentic home furniture and accessories. We source products globally and have many unique shipments every month, making it an ambitious undertaking. Our work environment is fast-paced and fun, offering a great mix of friends, new and returning clients, and opportunities for growth and progression.

Responsibilities

Your responsibilities as a Senior Client Advisor / Sales Ambassador will include:
  1. Providing outstanding client and after-sale service to all visitors and clients
  2. Showcasing passion in connecting and reconnecting with clients, putting them at the center, identifying their needs, and anticipating their future requests
  3. Cultivating a robust client portfolio to secure a proactive and growing business
  4. Driving performance to exceed individual sales and KPI goals by having a business mindset and an entrepreneurial approach
  5. Demonstrating knowledge of creating personalized, versatile, and timeless silhouettes for clients and showcasing passion for the fashion culture
  6. Maintaining a transparent and genuine attitude with clients and creating a unique connection with them
  7. Communicating in a professional and authentic way with clients and colleagues
  8. Effectively using available tools to optimize business opportunities
  9. Proactively supporting the front and back-of-house teams, their achievements, and ultimately the overall team spirit
  10. Adhering to all company policies and operational procedures

Requirements

To excel in this role, you should possess the following qualities and experience:
  1. A preferred professional experience in providing high-quality service focused on client expectations, i.e., in fashion & accessory retail, customer service, or luxury hospitality
  2. Personal taste and passion for interior design
  3. Natural business mindset and entrepreneurial spirit
  4. Open-mindedness and a desire to work for a company valuing authenticity and excellence
  5. Strong team spirit to achieve common goals
  6. Ease with using tools and applications, learns fast with new technologies
  7. Motivation to work in a fast-paced environment, able to multitask & prioritize
  8. Proactive, enthusiastic, & problem-solving attitude
  9. Accuracy and attention to detail
  10. Ability to safely lift boxes of up to 15kgs
  11. Strong proficiency in written and spoken English

Working Hours / Location

This role offers a 5-day work week, including one weekend day, with working hours from 10am to 7pm. The location is at 1 Bukit Batok Street 22, Singapore 659592.

Estimated Salary

The estimated salary for this role is around SGD $40,000 - SGD $60,000 per annum, depending on experience.
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