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Wildlife Operations Lead

2 weeks ago

Singapore Mandai Wildlife Group Full time
Job Summary

We are seeking a highly motivated and experienced operations professional to join our team at Mandai Wildlife Group.

The successful candidate will have a proven track record in managing attractions operations, developing and implementing strategies to improve business growth, and maintaining high levels of engagement, performance, and safety.

Main Responsibilities
  • Develop and implement operational strategies to improve business growth, attraction enhancements, safety standards, and guest experience.
  • Manage a team of operations staff, providing guidance, support, and development opportunities.
  • Collaborate with cross-functional teams to achieve business objectives.
  • Monitor and report on key performance indicators (KPIs), making recommendations for improvement.
Requirements
  • Minimum O level.
  • At least 3 years of relevant experience, preferably in service and/or ground operations management.
  • Strong leadership and interpersonal skills.
  • Excellent communication and problem-solving abilities.