Planning and Operations Specialist

5 days ago


Singapore Mandai Wildlife Group Full time

As a leading wildlife and nature destination in Singapore, Mandai Wildlife Group offers a unique opportunity to make a difference in the lives of our visitors and the environment.

The group is committed to providing exceptional experiences through its five wildlife parks and nature-based attractions. Our goal is to inspire a deeper appreciation for wildlife and the natural world.

Senior Manager, Indoor Attractions Analytics

The Senior Manager of Indoor Attractions Analytics is responsible for driving data-driven decision-making and improving the guest experience within indoor attractions. The role leads analytics initiatives, manages budgets, conducts financial analysis, and provides insights to stakeholders.

Main Responsibilities
  • Financial Analysis and Budgeting

Conduct regular financial analysis to assess the financial health of IA operations, identify revenue opportunities and cost savings. Develop and manage budgets for IA operations, including expenses related to staffing, maintenance, supplies, and equipment.

  • Guest Experience and Feedback

Analyze guest feedback and provide actionable insights to drive improvements in IA offerings and operations. Work closely with the Group Insights team to implement surveys and consumer insights related to IA experiences.

  • Project Management and Coordination

Drive and coordinate projects for IA improvements, working with internal and external stakeholders to identify and implement enhancements. Manage project budgets, timelines, and processes to ensure successful execution.

Requirements

A degree in Business Administration, Finance, Economics, Statistics or a related field is required. A minimum 5-7 years of experience in business planning and analytics is preferred. Proven experience in managing budget, forecast and analyzing operational and financial data is necessary. Proficient in data analysis and visualisation tools such as Excel, Tableau, Power BI or similar software.



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