IT Operation Lead

2 weeks ago


Singapore COGNIZANT TECHNOLOGY SOLUTIONS ASIA PACIFIC PTE. LTD. Full time
Roles & Responsibilities

The IT Operation Lead (Cloud Experience) will oversee the daily operations of the IT department, with a specific focus on cloud infrastructure and services. This role involves managing a team of IT professionals, coordinating with other departments, and implementing best practices to enhance system performance, reliability, and security in a cloud environment

Key Responsibilities:

  • Lead and manage the IT operations team, providing guidance, training, and support.
  • Oversee the maintenance and administration of cloud infrastructure, including cloud servers, networks, and applications.
  • Ensure the availability, performance, and security of cloud-based IT systems and services.
  • Develop and implement IT policies, procedures, and best practices for cloud operations.
  • Monitor cloud system performance and troubleshoot issues to minimize downtime.
  • Coordinate with other departments to understand their cloud IT needs and provide appropriate solutions.
  • Manage cloud IT projects, including planning, execution, and delivery.
  • Maintain up-to-date knowledge of emerging cloud technologies and industry trends.
  • Ensure compliance with relevant regulations and standards.
  • Prepare and manage the IT operations budget.

Qualifications:

  • Bachelor's degree in Information Technology, Computer Science, or a related field.
  • Proven experience in IT operations, with at least 7 years experience
  • Strong knowledge of cloud infrastructure, systems, and applications (e.g., AWS, Azure, Google Cloud).
  • Excellent problem-solving and troubleshooting skills.
  • Experience with cloud IT project management and implementation.
  • Strong communication and interpersonal skills.
  • Ability to work effectively under pressure and manage multiple priorities.
  • Relevant certifications (e.g., AWS Certified Solutions Architect, Microsoft Certified: Azure Administrator) are a plus
  • Experience working on Public Sector domain.
Tell employers what skills you have

Troubleshooting
Azure
Interpersonal Skills
Architect
Informatica
Data Transformation
Administration
Information Technology
Reliability
IT Operations
SAP
Project Management
Pressure
Google Cloud
API
Linux
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