Business Analytics Leader

3 days ago


Singapore Mandai Wildlife Group Full time

Mandai Wildlife Group is a unique wildlife and nature destination in Singapore that connects visitors to the fascinating world of wildlife.

The group is driving an exciting rejuvenation plan at Mandai Wildlife Reserve that will integrate five wildlife parks with distinctive nature-based experiences and green public spaces.

Senior Manager, Indoor Attractions

The Senior Manager of Indoor Attractions is responsible for overseeing analytics and insights related to indoor attractions. The role drives data-driven decision-making, optimizes profitability, and improves the guest experience within indoor attractions.

Main Duties & Responsibilities
  • Operations Planning and Financial Monitoring

Key performance metrics are analyzed and reported, including attendance and financial KPIs. Data visualization tools present data clearly and concisely for easy interpretation.

  • Guest Feedback and Consumer Insights

Closely work with the Group Insights team to implement surveys and consumer insights related to IA experiences. Provide actionable insights to drive improvements in IA offerings and operations.

  • Projects and Operational Support

Drive and coordinate projects for IA improvements, working with internal and external stakeholders to identify and implement enhancements. Manage project budgets, timelines, and processes to ensure successful execution.

Requirements

A degree in Business Administration, Finance, Economics, Statistics or a related field is required. A minimum 5-7 years of experience in business planning and analytics is preferred. Proven experience in managing budget, forecast and analyzing operational and financial data is necessary. Proficient in data analysis and visualisation tools such as Excel, Tableau, Power BI or similar software.



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