
Support Specialist Role
7 days ago
We are seeking a skilled and motivated individual to fill the role of Junior Support Specialist.
This position involves providing timely and efficient support for complex applications, analyzing and resolving issues related to command-line interfaces, database queries, web platforms, batch jobs, and databases like MariaDB. The successful candidate will collaborate with developers to ensure seamless application deployment and maintenance.
Key Responsibilities
- Application Support: Provide timely and efficient support for complex applications, ensuring minimal downtime and optimal performance.
- Issue Analysis and Resolution: Analyze and resolve issues related to command-line interfaces, database queries, web platforms, batch jobs, and databases like MariaDB.
- Collaboration and Communication: Collaborate with developers to ensure seamless application deployment and maintenance, communicating effectively to ensure project success.
Required Skills and Qualifications
- Bachelor's Degree in IT or Computer Science: A bachelor's degree in IT or computer science is required.
- Intermediate Knowledge and Hands-on Experience: Intermediate knowledge and hands-on experience with SQL and Linux is essential.
- Eagerness to Learn and Perform Tasks with Commitment: Eagerness to learn and perform tasks with commitment is necessary.
Preferred Skills
- Job Scheduling and Setup: Knowledge of job scheduling, setup, and configuration is preferred.
- Experience with Complex Technologies: Experience working with complex technologies and systems is desirable.
- Industry Exposure: Exposure to the technology industry is a plus.
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