Operations Coordinator
2 days ago
Job Summary: We are looking for a highly skilled Operations Coordinator - SWIFT Messaging to join our team at OCBC Bank. The successful candidate will be responsible for reviewing and routing incoming SWIFT messages to the correct departments, ensuring timely and accurate processing.
Key Responsibilities:- Review and e-route incoming SWIFT messages to the respective departments.
- Ensure all incoming SWIFT messages are routed to the correct departments by the end of the day.
- Follow up on any unclaimed SWIFT messages.
- Perform reconciliation on the SWIFT messages routed.
- Assess and perform post-transaction screenings for SWIFT messages.
- Follow up on transactions with incomplete information with remitting banks.
- Track and report IOB transactions to the Compliance department.
- Manage the Swift Ops team mailbox to address requests and queries from stakeholders.
- Monitor system availability and escalate promptly to management as required.
- Relevant experience in banking with exposure to banking operations.
- Knowledge and experience in SWIFT messaging and Swift Alliance Access (SAA) is preferred.
- High attention to detail, quality of work, and ability to multitask effectively.
- Strong communication skills, both verbal and written, with the ability to effectively interact with team members, business units, bankers, and customers.
- Ability to work independently and collaboratively in a fast-paced, deadline-driven environment.
- Strong team player, able to take initiative and provide support during staff shortages or emergencies.
- Proficient in Microsoft Windows applications – Word, Excel & Power-point.
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