Administrative Support Specialist

6 days ago

Singapur, Singapore Snaphunt Full time

About the Role

We are seeking a highly skilled and experienced Administrative Support Specialist to join our team at Snaphunt. As an Administrative Support Specialist, you will play a critical role in ensuring the smooth operation of our administrative functions.

Key Responsibilities

  • Administrative Support:
    • Manage student registrations, maintain accurate records, and ensure all administrative documentation is up-to-date.
    • Coordinate and schedule classes, meetings, and events to optimize resource use and streamline operations.
    • Prepare and distribute materials for lessons and meetings to support teachers and enhance the learning experience.
    • Assist with billing, invoicing, and financial record-keeping to ensure accuracy and compliance.
  • Customer Service:
    • Handle inquiries from parents and students with professionalism and a positive attitude.
    • Provide exceptional support and guidance to students and parents, addressing their needs and concerns effectively.
  • Sales and Enrolment:
    • Drive growth by managing sales and enrolment processes, reaching enrolment targets, and enhancing our student base.
    • Assist in creating and implementing promotional strategies to attract new students and retain current ones.
  • Feedback and Complaint Management:
    • Manage feedback and complaints from students and parents, resolving issues promptly and professionally to ensure high satisfaction levels.
    • Implement feedback to improve services and administrative processes, contributing to overall centre efficiency.
  • Operational Efficiency:
    • Maintain a clean, organized, and welcoming reception area to create a positive first impression for students and visitors.
    • Support teachers with administrative tasks and classroom preparation, ensuring a smooth and effective teaching environment.
    • Collaborate with the team to continuously refine and improve administrative processes and operational workflows.

Requirements

  • Diploma in Business Administration or a related field.
  • At least 2 years of experience in an administrative role, preferably in an educational setting.
  • Excellent communication and interpersonal skills.
  • Strong organizational skills and attention to detail.
  • Proficiency in Microsoft Office and other relevant software.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Positive attitude and a commitment to providing high-quality service.
  • Passion for helping people and engaging with diverse individuals.

About Snaphunt

Snaphunt is dedicated to building and scaling high-impact educational experiences. Our mission is to enhance the quality of education through innovative learning solutions.

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