Administrative Support Specialist

2 months ago

Singapur, Singapore Care Corner Singapore Ltd Full time

Job Summary

Care Corner Singapore Ltd is seeking a highly organized and detail-oriented Administrative Support Specialist to provide administrative support to our Service Points located in Eunos and Tampines. The successful candidate will be responsible for ensuring the smooth operation of our facilities, providing excellent customer service, and supporting our programme and data administration.

Key Responsibilities

  • Front Desk Operations
    • Provide a warm and welcoming experience for our clients and visitors, including administering visitor logbooks and badges, and notifying relevant colleagues or re-directing them to appropriate resources.
    • Answer and screen incoming calls, take down phone messages, and check incoming phone messages and emails.
    • Attend to client enquiries and feedback, and consult with managers or supervisors as necessary.
    • Handle courier and express mail services, mail letters, check mailboxes, and disseminate mail to relevant parties.
  • Facility Management
    • Ensure the reception and meeting rooms are clean and ready for use at the start and end of each day.
    • Maintain the upkeep, cleanliness, and maintenance of our facilities, including liaising with vendors on maintenance matters, upkeep of first aid supplies, and fire-fighting equipment.
    • Plan and conduct workplace safety exercises, such as fire drills, in accordance with safety guidelines and regulations.
  • Programme and Data Administration
    • Work with programme managers to coordinate back-end programme administration and implementation support.
    • Maintain relevant databases within the Service Point, including the use of shared IT platforms for centralized document storage.
    • Support the collation of data and statistics for programme and services reporting, and assist in generating publication content.
    • Assist in implementing personal data protection policies and measures in daily operations.
  • Library Management
    • Scan books and categorize them accordingly.
    • Administer and track the check-out and check-in of library materials.

Requirements

  • At least 1-2 years of relevant experience.
  • Strong administrative skills.
  • Excellent customer service orientation.
  • Good communication skills, both oral and written.
  • Proficient in MS Office/Office 365.

Working Hours

Mondays to Fridays, 9am to 6pm (weekly Tuesday or Thursday, 12pm to 9pm)

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