Customer Service Professional
7 days ago
TRADERS HOTEL MANAGEMENT PTE. LTD. is a leading hospitality provider dedicated to delivering exceptional guest experiences.
Job SummaryWe are seeking a skilled Customer Service Professional to join our team as a Service Centre Associate. As a key member of our operations, you will provide top-notch customer service over the phone and contribute to creating an outstanding experience for our guests.
Key Responsibilities- Deliver warm, helpful, and informative service to all guests via phone calls
- Collaborate with colleagues to ensure seamless execution of guest requests
- Address guest concerns in a professional and timely manner
- Pride in providing excellent customer service
- Relevant hospitality experience preferred
- Able to interact effectively with guests and colleagues
- Strong teamwork and communication skills
- Self-motivated and proactive approach to problem-solving
The estimated salary range for this position is SGD $35,000 - $50,000 per annum, depending on experience and qualifications.
BenefitsAs a valued member of our team, you can expect:
- A comprehensive benefits package including medical insurance and paid time off
- Ongoing training and development opportunities to enhance your skills
- A dynamic and supportive work environment
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