Customer Service Professional

7 days ago


Singapore TRADERS HOTEL MANAGEMENT PTE. LTD. Full time
About Us

TRADERS HOTEL MANAGEMENT PTE. LTD. is a leading hospitality provider dedicated to delivering exceptional guest experiences.

Job Summary

We are seeking a skilled Customer Service Professional to join our team as a Service Centre Associate. As a key member of our operations, you will provide top-notch customer service over the phone and contribute to creating an outstanding experience for our guests.

Key Responsibilities
  • Deliver warm, helpful, and informative service to all guests via phone calls
  • Collaborate with colleagues to ensure seamless execution of guest requests
  • Address guest concerns in a professional and timely manner
Skill Requirements
  • Pride in providing excellent customer service
  • Relevant hospitality experience preferred
  • Able to interact effectively with guests and colleagues
  • Strong teamwork and communication skills
  • Self-motivated and proactive approach to problem-solving
Salary Information

The estimated salary range for this position is SGD $35,000 - $50,000 per annum, depending on experience and qualifications.

Benefits

As a valued member of our team, you can expect:

  • A comprehensive benefits package including medical insurance and paid time off
  • Ongoing training and development opportunities to enhance your skills
  • A dynamic and supportive work environment


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