Customer Service Professional
3 days ago
We are seeking a skilled CUSTOMER SERVICE PROFESSIONAL to join our team at ACEXCELLENT CONSULTING PTE. LTD. This role is responsible for providing exceptional customer service, processing orders, managing inventory, and coordinating with the sales team.
Key Responsibilities:
• Process customer orders and place orders with suppliers according to customer requirements
• Manage inventory levels, highlighting slow-moving items and avoiding dead stock
• Coordinate with warehouse personnel regarding material availability and resolve issues
• Monitor customer outstanding order quantities and accounts receivable
• Collaborate with the sales team to ensure smooth delivery of goods to customers
• Build long-term relationships with business partners and attend to customer and supplier inquiries
Requirements:
• Min. Diploma Holder in Logistics, Business Administration, or Supply Chain Management and above
• 3-4 years of relevant customer service experience
• Good knowledge of SAP system (Logistics) & Microsoft Excel
• Meticulous in figures
• Ability to work independently with minimal supervision
• Excellent communication, interpersonal, and computer skills
Estimated Salary: SGD 50,000 - SGD 60,000 per annum, depending on qualifications and experience.
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