Customer Service Administrator

2 months ago


Singapore ST Recruitment Centre Full time

Role Overview: The Customer Service Administrator will be responsible for managing customer interactions and providing essential support to ensure satisfaction.

Key Responsibilities:

  • Facilitate effective communication between customers and internal teams to enhance product offerings.
  • Work independently while maintaining a high level of professionalism.
  • Respond to and document all incoming inquiries related to customer concerns regarding digital products and service agreements.

Contract Management: Ensure that all contract renewal submissions are precise and that supporting documentation is properly updated in the system.

Training Participation: Engage in company training sessions focused on product knowledge, troubleshooting, and user manuals.


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