Manager of Commercial Operations

4 weeks ago


Singapur, Singapore Singtel Full time

At Singtel, we value the power of a dynamic, diverse, and inclusive workforce, where the unique backgrounds, perspectives, and experiences of our employees drive innovation and foster strong connections with our clients. We are committed to ensuring that all our employment practices are equitable and promote a performance-driven culture that embraces diversity, inclusivity, and teamwork.

Join us and discover what it means to be part of an Employer of Choice. Together, we can shape a brighter digital future for everyone.

Key Responsibilities:

  • Oversee the commercial and contractual dimensions of intricate projects in progress to fulfill project objectives and targets.
  • Assume responsibility for project profitability while managing cost control, cash flow projections, and regular financial forecasts. Collaborate with the project team, especially in planning, financial oversight, and engineering, to enhance margins.
  • Co-manage Statements of Work, Change Orders, Amendments, Benchmarks, and Terms & Conditions, while optimizing business models through Change Management processes.
  • Identify and monitor commercial risks and opportunities within projects, implementing effective risk management strategies and transforming opportunities into tangible outcomes.
  • Prepare and contribute to both internal and external commercial reporting or forecasting on a monthly, quarterly, or ad-hoc basis.
  • Engage in negotiations alongside project leadership regarding contract modifications and settlement agreements with clients, partners, subcontractors, and suppliers.
  • Collaborate with Legal teams as necessary to ensure that business, project, and site teams receive optimal contractual and legal counsel, particularly concerning dispute resolution matters.
  • Assist in managing contractual and commercial disputes, partnering with legal experts to provide the best advice and guidance to business, project, and product teams.
  • Document and capture insights and best practices related to commercial issues.
  • Participate in external audits as required by clients.

Qualifications for Success:

  • A Bachelor's degree or higher in Business Administration.
  • A minimum of 5 years of experience in commercial management within the relevant ICT or global telecommunications sector.
  • Proven experience in commercial contract negotiation and strategic planning.
  • Strong analytical capabilities with meticulous attention to detail and a solid understanding of international commercial law.
  • A genuine interest in business operations and processes.
  • Exceptional communication and collaboration skills to effectively engage with stakeholders.
  • Proficient in Excel and spreadsheet management.
  • Extensive experience in developing and executing commercial models to support operational and business growth.
  • Ability to thrive in a fast-paced environment and meet critical deadlines.
  • Capable of working independently with strategic thinking skills to manage multiple priorities.

Your Career Growth Starts Here.



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