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Public Sector Expert

2 weeks ago

Singapore beBeePublicSector Full time $60,000 - $90,000
Job Title: Public Sector Expert

As a professional in this role, you will be responsible for conducting research and translating findings into insights that support learning and development of public sector service practitioners and leaders.

  • Developing research topics and methodologies related to Service Management with a focus on citizen insights.
  • Conducting research on emerging trends in Service Management and deriving insights relevant to the Singapore public sector context.
  • Extracting citizen insights through surveys, ethnographic interviews, and other appropriate research approaches.
  • Overseeing quantitative research, including study design, vendor management, and dissemination of findings.
  • Converting research findings into learning resources such as articles, videos, infographics, and case studies.
  • Facilitating communities to exchange best practices within the Service Management domain.
  • Creating and delivering learning initiatives for practitioners and leaders on Service Management topics.