Front Desk Service Associate for Dumplings Restaurant

4 weeks ago


Singapore HUI SHEN TRADING PTE. LTD. Full time

At HUI SHEN TRADING PTE. LTD., we are looking for a skilled Front Desk Service Associate to join our team in Clementi, near MRT.

About the Role

This is an exciting opportunity to work in a fast-paced environment where you will be responsible for delivering exceptional customer service and ensuring that every guest has a memorable experience.

Key Responsibilities
  • Serve with Excellence
    • Serve food and beverages to guests according to prescribed service standards and procedures
  • Maintain a Clean and Organized Environment
    • Maintain the cleanliness and service supply at the service station to ensure prompt and effective operation
  • Be Knowledgeable about Our Menu
    • Familiarize yourself with all food and beverage items in the menu, items on promotions, and daily special menus, their ingredients, methods of preparation, portion sizes, and presentation to deliver ideal service maximizing guest satisfaction
  • Sell with Confidence
    • Practice suggestive selling to boost food and beverage sales while increasing guest satisfaction
  • Process Orders Efficiently
    • Acknowledge orders from guests and efficiently key them in using our point-of-sale system
  • Celebrate Successes and Learn from Challenges
    • Confirm guest satisfaction and inform your supervisor or manager immediately in case of any issues
  • End Each Guest's Visit with a Smile
    • Handle guest bills and invoices in a professional manner
About You

We are looking for individuals who possess excellent communication skills, are able to multitask, and have a strong attention to detail.

What We Offer
  • An Estimated Salary of SGD 35,000 - SGD 45,000 per annum
  • The Opportunity to Work in a Dynamic Team
  • Ongoing Training and Development Opportunities


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