Guest Service Associate
1 month ago
At Ascott International Management Pte Ltd, we offer an exciting opportunity for a highly motivated and service-oriented individual to join our team as a Guest Service Associate - Front Desk Professional.
About the RoleThis role is responsible for providing exceptional guest experiences through efficient check-in and check-out procedures, handling reservations, and responding to queries in a timely and professional manner.
The successful candidate will be responsible for managing cash floats accurately throughout their shift, ensuring all transactions are balanced at the end of each day. Additionally, they will verify revenue from various sources, investigate discrepancies in reports, and maintain accurate financial records at the front desk.
A key aspect of this role is handling resident complaints and feedback, performing service recovery when necessary, and producing daily reports on time.
Requirements and QualificationsTo be considered for this role, you should possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. You must be able to multitask, prioritize tasks, and maintain accuracy in your work.
Familiarity with front-desk operations and basic accounting principles would be advantageous. A strong advocate for staff volunteerism and wellness programs, we encourage applicants who share our values and commitment to delivering exceptional service.
Benefits and PerksWe offer a competitive salary range of SGD 40,000 - 60,000 per annum, depending on experience. Benefits include flexible benefits with comprehensive medical coverage for self and family, training and development opportunities, subsidized rates at Ascott serviced residences, and wellness programs.
-
Housekeeping Associate
4 weeks ago
Singapore KATONG HOLDINGS PTE. LTD. Full timeHotel Indigo Singapore Katong: A Unique Opportunity for a Housekeeping AssociateWe are seeking an experienced and detail-oriented individual to join our team as a Housekeeping Associate - Guest Services at Hotel Indigo Singapore Katong. As a key member of our housekeeping team, you will be responsible for ensuring the highest standards of cleanliness and...
-
Hotel Hospitality Associate
3 weeks ago
Singapore THE CLAN HOTEL Full timeRole OverviewThe Clan Hotel is seeking a highly skilled and customer-focused individual to join our Front Office team as a Hotel Hospitality Associate - Guest Services. As part of our dynamic team, you will be responsible for delivering exceptional guest experiences, ensuring seamless interactions, and fostering strong relationships with our valued...
-
Guest Service Manager
2 weeks ago
Singapore AMARA SINGAPORE Full timeRoles & ResponsibilitiesRESPONSIBILITIES:1. Spend ample time in lobby to welcome and solicit guests for feedback.2. Perform check-in and check-out duties. Assign room and prepare keys for check-in.3. Resolve guests complaints to their satisfaction.4. Patrol with Security the hotel premises to ensure orderliness.5. Responsible for the Guest Service Manager...
-
Guest Service Manager
4 weeks ago
Singapore AMARA SINGAPORE Full timeRoles & ResponsibilitiesRESPONSIBILITIES:1. Spend ample time in lobby to welcome and solicit guests for feedback.2. Perform check-in and check-out duties. Assign room and prepare keys for check-in.3. Resolve guests complaints to their satisfaction.4. Patrol with Security the hotel premises to ensure orderliness.5. Responsible for the Guest Service Manager...
-
Guest services executive
2 weeks ago
Singapore Accor Hotels Full timeCompany Description Sofitel Singapore City Centre, an iconic hotel which opens in October 2017 will form part of a mixed-use development at Tanjong Pagar Centre, a multi-billion dollar development, which will become Singapore’s tallest building at 290 meters set around landscaped parkland and direct MRT station access. The 223-room Sofitel Singapore City...
-
Luxury Guest Experience Associate
3 weeks ago
Singapore RECRUIT EXPRESS PTE LTD Full timePrada Caffe, a renowned Designer Cafe, is seeking a skilled Luxury Guest Experience Associate to join their team in Singapore. As a member of the Prada Caffe family, you will have the opportunity to provide exceptional customer service and contribute to the success of this high-end establishment.About Prada CaffeWe are a premium cafe located in the heart of...
-
Guest Experience Associate
3 weeks ago
Singapore HABYT CENTRAL PTE. LTD. Full time $2,800 - $3,500About the job Housing is hard. One size rarely fits all, and it's a hell of a process. As the largest flexible housing company globally, Habyt’s mission is to provide access to housing anywhere, for everyone. Our drive is to create solutions with a digital-first approach, making every move easy, and every house a home. If you are passionate about real...
-
Luxury Guest Experience Associate
3 weeks ago
Singapore THE CLAN HOTEL Full timeJob OverviewThe Clan Hotel is seeking a skilled and enthusiastic Luxury Guest Experience Associate to join our Front Office team. This role involves providing exceptional hospitality services to guests, ensuring their comfort and satisfaction throughout their stay.Key ResponsibilitiesCollaborate closely with the Assistant Manager to deliver courteous and...
-
Retail Merchandiser
3 weeks ago
Singapore BEACH ROAD HOTEL (1886) LTD. Full timeWe are seeking a skilled and enthusiastic Retail Merchandiser & Guest Experience Associate to join our team at Beach Road Hotel (1886) Ltd. In this role, you will be responsible for creating purchase orders, managing inventory, and ensuring seamless stock replenishment from external suppliers.Key Responsibilities:Create and upload accurate purchase orders to...
-
Hotel Services Associate
3 weeks ago
Singapore EL DEVELOPMENT (VENTURES) PTE. LTD. Full timeJob SummaryWe are seeking a skilled Hotel Services Associate to join our team at EL Development (Ventures) Pte. Ltd. as a Guest Experience Specialist. In this role, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.About the RoleThis is a 5-day work week position that involves...
-
Experienced Guest Service Ambassador
4 weeks ago
Singapore PICTUREWORKS PTE. LTD. Full timeTransforming Guest Experiences at PICTUREWORKSPICTUREWORKS PTE. LTD. is seeking a highly motivated and enthusiastic Retail Guest Service Associate to join our vibrant team in delivering exceptional guest experiences throughout our parks and attractions. We strive to create innovative products and services that enable our guests to cherish memorable moments...
-
Guest Experience Associate
4 weeks ago
Singapore HABYT CENTRAL PTE. LTD. Full timeRoles & ResponsibilitiesAbout the jobHousing is hard. One size rarely fits all, and it's a hell of a process. As the largest flexible housing company globally, Habyt’s mission is to provide access to housing anywhere, for everyone. Our drive is to create solutions with a digital-first approach, making every move easy, and every house a home. If you are...
-
Guest Services Ambassador
3 weeks ago
Singapore SHUN TAK REAL ESTATE (SINGAPORE) PTE. LTD. Full timeHotel Front Desk Representative Job DescriptionAt Shun Tak Real Estate (Singapore) Pte. Ltd., we are seeking a skilled and customer-focused Front Office Associate to join our dynamic team.About the Role:We are looking for an individual who can provide exceptional guest service, efficiently perform front office duties, and effectively communicate with...
-
Front Desk Associate
1 month ago
Singapore Navy Exchange Service Command Full timeJob Summary:Serving as the first point of contact for guests at a Navy Gateway Inn and Suites or Navy Lodge property, this role involves handling all stages of guest stays, accommodating special requests, and resolving issues that may arise. This position is responsible for front desk operations, lobby appearance, guest service-related office operations, and...
-
Guest Services Agent, Spa
3 weeks ago
Singapore Marriott International, Inc Full timeAdditional Information Job Number24195477 Job CategorySpa LocationThe Westin Singapore, 12 Marina View, Singapore, Singapore, Singapore, 18961 ScheduleFull Time Located Remotely?N Position Type Non-Management POSITION SUMMARY Schedule services for individuals and large groups using spa/salon reservations software system. Call guests to...
-
Guest Service Executive
3 weeks ago
Singapore SSG HOTELS PTE. LTD. Full timeAn exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels: Maxwell Reserve, Autograph Collection Hotel (Marriott); Duxton Reserve, Autograph Collection Hotel (Marriott); The Vagabond Club, a Tribute Portfolio Hotel (Marriott); The Serangoon Club, a Tribute Portfolio Hotel (Marriott)....
-
Hotel Front Office Associate
3 weeks ago
Singapore SG HOTELS PTE. LTD. Full timeCompany OverviewSSG HOTELS PTE. LTD. is a boutique hotel group in Singapore, operating several properties under the Marriott brand.Job SummaryWe are seeking a highly skilled and experienced Hotel Front Office Associate to join our team at one of our hotels. The successful candidate will be responsible for delivering exceptional guest service, ensuring...
-
Club Lounge Service Associate
3 weeks ago
Singapore THE RITZ-CARLTON, MILLENIA SINGAPORE Full timeWe are seeking a highly skilled and experienced Club Lounge Service Associate to join our team at THE RITZ-CARLTON, MILLENIA SINGAPORE.Job SummaryThe Club Lounge Service Associate is responsible for providing exceptional service to our guests by ensuring the cleanliness and maintenance of the club lounge, preparing and serving beverages, and anticipating the...
-
Hospitality Revenue Associate
3 weeks ago
Singapore HABYT CENTRAL PTE. LTD. Full timeRole OverviewHABYT CENTRAL PTE. LTD. is a leading flexible housing company that provides access to housing anywhere, for everyone. As a Hospitality Revenue Associate - Guest Experience, you will be part of a high-performing team at our Flex property (Owen House Cluster), contributing to the optimisation of revenue, occupancy, and average rate, while...
-
Conrad Service Guest Service Executive
1 week ago
Singapore CONRAD SINGAPORE ORCHARD Full timeRoles & ResponsibilitiesWith thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels &...