Guest Services Agent, Spa
4 days ago
Job Number24195477
Job CategorySpa
LocationThe Westin Singapore, 12 Marina View, Singapore, Singapore, Singapore, 18961
ScheduleFull Time
Located Remotely?N
Position Type Non-Management
POSITION SUMMARY
Schedule services for individuals and large groups using spa/salon reservations software system. Call guests to confirm scheduled services. Answer questions about available services. Update the reservations/cancellations list throughout the day, inform providers of last-minute changes, and resolve scheduling issues as needed by working with supervisor/manager. Check in guests for appointments, confirm first and last name, and provide general spa orientation to guests upon arrival. Promote and sell spa/salon services. Obtain assigned bank and ensure accuracy of contracted monies, obtain change required for expected business level, and keep bank secure at all times. Process guest payments for spa/salon services and obtain payment authorization as needed. Accept and log cash tips for employees. Balance, scan, and drop receipts with Accounting. Notify Engineering of maintenance and repair needs.
Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1-year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.
-
Guest services agent
3 weeks ago
Singapore This Is An IT Support Group Full timeBe a catalyst for change and drive sustainability forward with us at The Westin Singapore, where your passion transforms into meaningful action.As aGuest Services Agent for our Heavenly Spa, you will be tasked to:Schedule services for individuals and large groups using spa reservation software system. Call and/or email guests to confirm scheduled...
-
Guest Services Agent
4 days ago
Singapore DAISHO DEVELOPMENT SINGAPORE PTE LTD Full time $2,100 - $2,200Be a catalyst for change and drive sustainability forward with us at The Westin Singapore, where your passion transforms into meaningful action. As a Guest Services Agent for our Heavenly Spa , you will be tasked to: Schedule services for individuals and large groups using spa reservation software system. Call and/or email guests to confirm scheduled...
-
Guest Services Agent
4 weeks ago
Singapore DAISHO DEVELOPMENT SINGAPORE PTE LTD Full timeRoles & ResponsibilitiesBe a catalyst for change and drive sustainability forward with us at The Westin Singapore, where your passion transforms into meaningful action.As a Guest Services Agent for our Heavenly Spa, you will be tasked to:Schedule services for individuals and large groups using spa reservation software system. Call and/or email guests to...
-
Guest services agent, spa
3 weeks ago
Singapore This Is An IT Support Group Full timeAdditional Information Job Number:24195477Job Category:Spa Location:The Westin Singapore, 12 Marina View, Singapore, Singapore, 18961Schedule:Full Time Located Remotely?N Position Type:Non-ManagementPOSITION SUMMARY Schedule services for individuals and large groups using spa/salon reservations software system. Call guests to confirm scheduled services....
-
Luxury Spa Service Provider
6 days ago
Singapore XUAN SPA Full timeXUAN SPA is seeking a highly skilled Spa Therapist to join our team. As a key member of our spa staff, you will provide exceptional customer service and ensure a luxurious experience for all guests.Estimated Salary: $45,000 - $60,000 per annum.Job DescriptionWe are looking for a detail-oriented individual who is passionate about delivering high-quality...
-
Spa Treatment Specialist
1 week ago
Singapore XUAN SPA Full timeAbout XUAN SPAXUAN SPA is a prestigious spa facility dedicated to providing exceptional wellness services. As a Spa Treatment Specialist, you will play a crucial role in delivering outstanding guest experiences.Compensation and BenefitsWe offer a competitive salary of $55,000 per year, commensurate with experience. Additionally, our comprehensive benefits...
-
Spa Therapist
1 week ago
Singapore JADE SPA PTE. LTD. Full timeRoles & Responsibilities Performing different types of massages, beauty treatments, and wellness therapies. Maintaining detailed records of massages, treatments, and therapies performed on each spa guest. Communicating with guest during massages to adjust massage techniques as required. Resolving guest complaints and reporting any accidents to the...
-
Spa Manager
4 days ago
Singapore TANG DYNASTY SPA (PTE.) LTD. Full timeCompany OverviewTang Dynasty Spa (PTE.) LTD. is a reputable and luxurious spa offering various treatments and therapies to its guests.We are currently seeking a skilled Spa Therapist Supervisor to join our team.Job SummaryThe Spa Therapist Supervisor will be responsible for performing different types of massages, beauty treatments, and wellness...
-
Spa Therapist
1 month ago
Singapore APPLE SPA Full timeRoles & ResponsibilitiesSpa Therapist (Non-Medical) (Including Foot Reflexologist)Health spa requires* All races are welcome and only for Singaporean / PR* Full-time/ Part-time - Male/ female therapists ( Non-medical )* Perform body treatment include back, shoulder & body massage- Carry out treatment according tocompany standard operating procedure and...
-
Spa Therapist
1 week ago
Singapore XUAN SPA Full timeRoles & Responsibilities• Attending and participating in meetings and training sessions.• Ensuring clean, safe and well-organized spa facility.• Setting up spa and work stations, and ensuring cleanliness and tidiness throughout shift.• Assisting with keeping linens clean and tidy, and replacing them between sessions.• Sterilizing equipment.•...
-
Spa Wellness Consultant
1 day ago
Singapore TANG DYNASTY SPA (PTE.) LTD. Full timeJob SummaryWe are seeking a skilled Spa Therapist to join our team at TANG DYNASTY SPA (PTE.) LTD. As a key member of our spa team, you will be responsible for providing exceptional customer service and delivering high-quality spa treatments to our guests.About the RoleThis is a fantastic opportunity for someone who is passionate about wellness and customer...
-
Luxury Spa Therapist Position
4 days ago
Singapore VINCENT SPA PTE. LTD. Full timeJob DescriptionWe are seeking a highly skilled Luxury Spa Therapist to join our team at VINCENT SPA PTE. LTD.About the RoleThis is a fantastic opportunity for a talented individual to deliver exceptional spa experiences to our guests and contribute to the success of our luxurious spa environment.Key ResponsibilitiesTreatment Delivery: Perform various types...
-
Licensed Spa Therapist
4 days ago
Singapore DE FOOT SPA PTE. LTD. Full timeDE FOOT SPA PTE. LTD. is seeking a skilled and courteous Licensed Spa Therapist to provide high-quality massage services to our guests.We are looking for a professional who can consult with guests to identify their needs and preferences, and assist them in selecting the most suitable massage services. The ideal candidate will be skilled at performing...
-
Spa Therapist
1 week ago
Singapore YI XUAN SPA Full timeRoles & Responsibilities• Attending and participating in meetings and training sessions.• Ensuring clean, safe and well-organized spa facility.• Setting up spa and work stations, and ensuring cleanliness and tidiness throughout shift.• Assisting with keeping linens clean and tidy, and replacing them between sessions.• Sterilizing equipment.•...
-
Senior Spa Therapist Specialist
2 days ago
Singapore JADE SPA PTE. LTD. Full timeJob Title: Senior Spa Therapist SpecialistCompany Overview: At JADE SPA PTE. LTD., we are dedicated to providing exceptional spa services to our clients. Our team of professionals is passionate about delivering top-notch treatments that promote relaxation, rejuvenation, and overall well-being.Salary: $40,000 - $60,000 per annum, depending on experience.Job...
-
Spa Therapist Supervisor
2 days ago
Singapore LEGEND SPA AND MASSAGE PTE. LTD. Full time $4,000 - $5,500Performing different types of massages, beauty treatments, and wellness therapies.ResponsibilitiesMaintaining detailed records of massages, treatments, and therapies performed on each spa guest.Communicating with guests during massages to adjust massage techniques as required.Resolving guest complaints and reporting any accidents to the supervisor.Cleaning...
-
Relaxation Specialist
6 days ago
Singapore YI XUAN SPA Full timeCompany Overview:The YI XUAN SPA is a leading provider of premium spa services, dedicated to delivering exceptional relaxation experiences for our discerning clients. Our team of skilled professionals is committed to providing a safe, clean, and well-organized environment that allows guests to unwind and rejuvenate.Job Summary:We are seeking an experienced...
-
Spa Service Specialist
4 days ago
Singapore U SPA & WELLNESS Full timeJob Summary:We are seeking a skilled Spa Service Specialist to join our team at U SPA & WELLNESS. In this role, you will be responsible for delivering exceptional spa services to our clients, maintaining a safe and comfortable environment, and providing excellent customer service.Key Responsibilities:• Deliver various spa services including body...
-
Senior Spa Professional
4 days ago
Singapore SPA M PTE. LTD. Full timeWe are seeking a skilled and compassionate Senior Spa Professional to join our team at SPA M PTE. LTD.The ideal candidate will possess excellent communication skills, proven experience working as a spa therapist, and the ability to work on weekends/public holidays.About This RoleThis is an exciting opportunity for a highly motivated and detail-oriented...
-
Spa Wellness Expert
1 day ago
Singapore SPA M PTE. LTD. Full timeWe are seeking a skilled Spa Therapist to join our team at SPA M PTE. LTD.About the RoleAs a Spa Therapist, you will be responsible for delivering exceptional massage and wellness experiences to our guests. This is an exciting opportunity to work in a fast-paced environment where no two days are the same.Key ResponsibilitiesProviding Treatments: Perform a...