Operations Coordinator

4 days ago

Singapore beBeeOperations Full time $4,500 - $6,000

Programme Operations Coordinator Role

We are seeking a highly organized and detail-oriented Programme Operations Coordinator to join our team. As a key member of our operations team, you will be responsible for coordinating programme activities, managing vendors, and providing administrative support.

  • Key Responsibilities:
    • Liaise with external vendors to oversee tracker distribution operations, logistics, stock inventory, and escalated customer care issues.
    • Reconcile tracker issuance records, investigate discrepancies, and ensure 100% accuracy in documentation.
    • Update monitoring statistics (e.g., issuance numbers, appointment datasets, utilisation rates) on a weekly or monthly basis.
    • Ensure vendors submit documentation and reports in a timely manner (daily, weekly, or monthly).
    • Monitor vendors' performance indicators and follow up on areas of non-compliance or underperformance.
    • Assist with contract management tasks, including billing and budget tracking.
    • Collaborate with stakeholders to develop, update, and refine SOPs and FAQs to improve operational efficiency and customer experience.
    • Provide coordination and secretariat support for biweekly meetings with stakeholders.
    • Conduct on-site operational audits and process checks when required.

General Administrative Support (20%):

  • Perform general administrative tasks such as data entry, record keeping, and customer care operations.
  • Provide ad-hoc support for on-site events (e.g., mass tracker distribution).
Requirements:
  • Qualifications:
    • Diploma/Degree in Business Administration, Project Management, or related field.
    • At least 1 year of relevant experience in programme/operations support, vendor management, or administrative functions.
    • Entry Level applicants can be considered.
  • Skills:
    • Strong organisational skills with attention to detail and accuracy.
    • Good communication and coordination skills to liaise with internal and external stakeholders.
    • Proficient in Microsoft Office (Excel, Word, PowerPoint) and comfortable with data management.
    • Able to multi-task, work independently, and meet deadlines in a fast-paced environment.

Benefits:

  • Location: Outram Park
  • Contract Duration: 6-months
  • Availability: Immediate

Other Information:

  • Only shortlisted candidates will be notified.

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