Product Development Strategist

2 days ago


Singapore Shopee Full time
Job Description:

The Role: Product Development Strategist

At Shopee, we're on a mission to be the leading e-commerce platform in Southeast Asia and Taiwan. As a Product Development Strategist, you will play a crucial role in shaping our product roadmap and ensuring that our solutions meet the needs of both buyers and sellers.

We're looking for someone who is passionate about product management and has a deep understanding of the e-commerce industry. You will work closely with cross-functional teams to identify user pain points, develop effective solutions, and drive business growth.

The Ideal Candidate:
  • Bachelor's degree in Business Analytics, Information Systems, Computer Science, Engineering, or equivalent.
  • 1-3 years experience in e-commerce or product management will be advantageous.
  • Excellent problem-solving skills, critical thinking abilities, and data-driven decision-making mindsets.
  • Good interpersonal skills and comfortable engaging stakeholders from both regional teams and local markets.
  • Strong verbal and written communication skills, with the ability to communicate effectively with technical and non-technical team members.
  • Adaptable, open-minded, and thrives in a dynamic environment.


Responsibilities:
  • Understand business direction and goals, align priorities and requirements with business teams and local markets.
  • Identify user pain points, conduct competitor analysis, and identify current gaps in the overall Return Refund experiences provided by the platform.
  • Drive product solutions and strategies to align with business direction, resolve user pain points, and provide a more comprehensive and user-friendly Return & Refund experience to both buyers and sellers.
  • Continuously seek ways to broaden the coverage of Return & Refund services, increase platform auto-judging capabilities and accuracy, reduce end-to-end resolution time of Return Refund request, control cost incurred by seller dispute and compensation, and improve overall buyer and seller sentiments.
  • Deep dive into operational workflows to understand the entire business ecosystems, develop effective tools or platforms to support local operations especially on Return & Refund judging and policy setups.
  • Take ownership of the entire product development lifecycle, work closely with designers, analysts, engineers, and data scientists to deliver product solutions with high business impact.


What We Offer:
  • A dynamic and fast-paced work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.


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