Sales Director
1 month ago
Position Overview
The Sales Director is responsible for driving business growth through proactive sales, marketing, and revenue management strategies. He/she develops and implements action plans to increase sales revenue and enhance customer relationships.
The Role
A. Sales Strategy and Planning
- Lead the review of client segmentation to strengthen client portfolios and identify sales opportunities.
- Develop and implement sales strategies to drive revenue growth and improve customer satisfaction.
B. Client Relationship Management
- Lead decisions on guest and/or customer requests that deviate from signed sales contracts.
- Manage service recovery for retention of guests and/or customers and future business.
C. Sales Activities and Performance
- Lead hotel inspections and host key clients to build relationships and drive sales.
- Manage staff performance to achieve departmental sales targets and conduct negotiations of sales contracts.
- Conduct a minimum of 20 sales activities per week, including sales calls, entertainment, and site inspections.
D. Finance and Reporting
- Present sales reports and recommendations for management updates and decision-making.
- Review sales channel partnerships for sales growth and lead participation in industry events, trade exhibitions, and sales trips for networking and lead generation.
Talent Profile
1. Minimum of 5 years' leisure sales experience working for a luxury hotel.
2. Strong business acumen and ability to lead and train new team members.
3. Good exposure to America and Europe markets.
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