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Dormitory Operations Executive

2 weeks ago

Singapore Conint Pte Ltd Full time
Job Description

Role Overview:

The successful candidate will be responsible for overseeing the day-to-day operations of our dormitories, ensuring a safe and healthy living environment for residents.

Main Responsibilities:

  • Plan, execute and manage dormitory operations in compliance with all relevant regulatory requirements.
  • Ensure the well-being, safety, and health of residents and staff are maintained at the highest standard.
  • Implement a robust pandemic and crisis response plan, working closely with government agencies.
  • Achieve a minimum dormitory occupancy rate of 90% based on a three-month rolling average.
  • Manage dormitory leases and tenancies, including allocation, extension, renewal, and termination.
  • Oversee and lead an in-house maintenance team in facility management, security and crisis management.
  • Establish Standard Operating Procedures (SOP) and Integrated Quality Management System (IQMS) for operations.
  • Apprehend and detain perpetrators according to legal protocol and SOP.
  • Conduct policy/process reviews to support effective management of overall dormitory operations and compliance.
  • Provide timely reports and analysis of dorm trends, occupancy, and bed rates across geographical regions.
  • Devise marketing strategies to improve occupancy rates and income streams.
  • Engage government and non-government bodies for implementation of whole-of-government initiatives.
  • Manage reported activities and violations of residents.
  • Handle dispute cases with clients.
  • Oversee the provision of meals for residents.
  • Act as main point of contact during inspections/audits by local authorities.