Operation Executive
3 weeks ago
About the Role
The Operations Executive manages the shift revolving around the daily care of residents. He/ She will be working with colleagues from multidisciplinary teams in ensuring that the well-being of residents is maintained and upheld morally and ethically. He/ She will ensure that all facilities are serviceable and operational procedures and conducted accordingly and properly. He/ She will uphold communication standards as a representative of the Home, in his/ her correspondence with external stakeholders.
Key Responsibilities
The duties and responsibilities of a Operations Executive are listed in the following, but not limited to:
- Aware and oversee all operational matters on shift, and ensure that matters are reported accordingly to supervisors (Senior Operations Executive, Assistant Manager, Assistant Superintendent)
- Maintain good housekeeping and conduct inspections to ensure that facilities are serviceable, and that all procedures are conducted timely and with standards
- Check on general cleanliness of Home within dormitories and toilets, and check general areas for mosquito breeding
- Work within the Operations Team on portfolios revolving around the upkeep of facilities and aspects of resident care
- Uphold communication standards in preparation of Incident Reports and email correspondences with external stakeholders (Public, Vendors, Kin, Governmental Bodies)
- Oversee and provide supervision for Junior Staff to ensure that the operational needs are met during shifts
- Maintain good working relationships with colleagues within a multidisciplinary team to address the needs of residents through a multidisciplinary approach
- Address the psychosocial needs of residents through care & counselling and behaviour modification efforts, in-line with the Case Management Team
- Any other duties as assigned by the Superintendent of the Home
Qualifications and Skills
- Minimally possess a degree in any field
- No experience required; fresh grads are welcome to apply
- Comfortable working with residents with multiple disabilities (physical, intellectual, psychiatric illness)
- Effective team player with good communication and interpersonal skills
- Competency with report writing standards
- Multi-tasking is required
- Proficiency with Microsoft Office applications
Report Writing
Microsoft Office
Microsoft Excel
Housekeeping
Interpersonal Skills
Inventory
Administration
Freight
Wellbeing
Team Player
Customer Service
Case Management
Scheduling
Shipping
Able To Work Independently
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