Director of Operational Excellence

2 weeks ago


Singapore beBeeBusiness Full time $120,000 - $180,000

We are seeking a highly experienced leader to drive operational excellence in our rapidly evolving fintech business.

The Associate Director/Director of Business Operations will oversee end-to-end processes, ensuring scalability, regulatory compliance, and exceptional performance.

About The Opportunity

This strategic role will work closely with cross-functional teams to streamline workflows, enhance productivity, and drive business growth through data-driven insights and process improvements.

Key Responsibilities
  • Develop and implement scalable operational strategies to support rapid growth in the fast-moving crypto environment.
  • Optimize exchange operations, including trade execution, liquidity management, risk controls, and settlement processes.
  • Ensure seamless coordination between trading, compliance, finance, and customer support teams.
  • Identify and address bottlenecks and inefficiencies in business operations, implementing process improvements to drive efficiency.
  • Establish key performance indicators (KPIs) and metrics to measure operational success.
  • Leverage automation and technology to enhance operational workflows.
  • Work closely with Legal and Compliance teams to ensure adherence to global crypto regulations.
  • Monitor regulatory changes and adapt operational policies accordingly.
  • Partner with the executive team to define and execute business expansion strategies.
  • Analyze market trends, competitor activity, and user behavior to identify growth opportunities.
Requirements
  • 8+ years of experience in business operations or a related field in fintech or financial services firms, with experience in crypto exchange.
  • Deep understanding of cryptocurrency trading, blockchain technology, and exchange operations.
  • Proven track record in scaling operations, process optimization, and driving efficiency.
  • Strong knowledge of regulatory compliance (AML/KYC, MiCA, FATF guidelines).
Nice to Haves
  • Multi-lingual
  • Knowledge of blockchain technology, cryptocurrency protocols

This is an exciting opportunity to join a leading fintech company and drive operational excellence in a rapidly evolving market.



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