Director of Operational Excellence

2 days ago

Singapore beBeeOperations Full time $100,000 - $150,000

Operations Management Director Role

We are seeking a seasoned professional to fill the Operations Management Director role. This is an exciting opportunity for individuals who possess leadership expertise and operational acumen.

The successful candidate will be responsible for overseeing key operational functions within inpatient and non-clinical support services, including business operations, patient service centers, bed management units, facilities management, environmental health and safety, biomedical engineering, security, fire safety, emergency preparedness, and billing portering, and housekeeping teams. They will provide strategic direction and daily management of these units, ensuring operational efficiency, quality service delivery, and adherence to hospital policies and regulatory standards.

Key Responsibilities:

  • Manage infrastructure upgrades and system rollouts
  • Drive workforce planning, training, engagement, and succession planning
  • Collaborate with clinical and non-clinical teams to identify and address service gaps along the patient journey
  • Implement and standardize the Thomson Touch service framework
  • Manage allocated budgets and expenditure, ensuring prudent use of financial resources
  • Assist in assessing departmental space requirements and support relocation or renovation projects
  • Coordinate with stakeholders on hospital expansion, renovation, and leasing matters

Requirements:

  • A Bachelor's Degree in Business Administration, Healthcare Management, Hospitality, or a related discipline
  • Minimum of 8 years of experience in healthcare operations with increasing leadership responsibilities
  • Knowledgeable about hospital front-line and support services (business operations, patient service centers, bed management units, facilities management, etc.)
  • Demonstrated ability in problem-solving, critical thinking, and operational analytics
  • Effective communication skills with strong interpersonal and negotiation abilities
  • Experience in managing teams and leading change initiatives

What You Will Gain from this Opportunity:

Working with our dynamic team, you will have the chance to make a meaningful impact on the lives of patients and their families. You will contribute to the development and implementation of innovative solutions that improve the overall healthcare experience.

You will have the opportunity to work collaboratively with cross-functional teams, fostering a culture of excellence and driving continuous improvement.

Develop Your Skills

In this role, you will develop and enhance your skills in operational management, strategic planning, team leadership, and communication. You will have the chance to learn from experienced professionals and expand your network within the healthcare industry.

This is an exceptional opportunity for individuals who are passionate about delivering high-quality patient care and making a lasting impact on the healthcare landscape.

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