Healthcare Business Transformation Lead

3 weeks ago

Singapore IHiS Full time

Role Overview

We are seeking a highly skilled and experienced Healthcare Business Transformation Lead to join our team at IHiS. This role will be responsible for driving strategic planning, integration, data analytics, and innovation in enabling technology to support hospital operations with people management.

Main Responsibilities

  • Strategic Direction
  • Direct cluster-focused HIT solutions while ensuring alignment to IT technological governance, cybersecurity, and strategic direction.
  • Support the Institution Director in strategic IT planning and management that addresses both cluster and institution imperatives, aligned with national HIT directions.
  • Drive innovation and process improvement in institution and cluster projects to steer towards transformational change for better outcomes.
  • Workplan Budgeting
  • Collaborate with GCIO and Institution Director to identify IT strategic needs and projects for the cluster, consolidating them into the work plan.
  • Contribute to high-level pre-project assessments and feasibility studies to program.
  • Plan upcoming projects with various stakeholders to ensure synergies for deployment.
  • Evaluate and prioritize cluster-specific projects for implementation, finalizing projects for the work plan.
  • Oversee Project Approval and Delivery
  • Manage stakeholders to obtain project approvals from users.
  • Collaborate with Program and Project Delivery Teams to determine and manage project requirements and implementation approaches, including technical knowledge, project staffing headcounts, and project man-day costs for the work plan.
  • Review risks to ensure projects are completed on time, meeting requirements, and within budget.
  • Prioritize projects in the work plan and ad-hoc projects.
  • Oversee KTLO operations in the institution to ensure SLAs are met.
  • Oversee the cluster and institution portfolio of projects, ensuring they are delivered according to plan (cost, quality, time) with program teams.
  • Manage vendors contracted for project delivery or KTLO operations together with program teams.
  • People Management
  • Identify necessary competencies and domain experience required for project delivery and maintenance & support functions.
  • Determine resource allocation matters such as headcount and location deployment of project teams.
  • Foster cooperation, communication, knowledge transfers, and competency development amongst cluster, institutions, and delivery teams.
  • Provide supervision to delivery resources dedicated to clusters, including day-to-day task directions, review and approval of administrative claims, and leave approval.
  • Cluster and Institution Outcomes and KPIs
  • Formalize SLAs with cluster and institution users.
  • Manage and report the cluster and institution portfolio for project development and maintenance & support activities to the CIO.
  • Track KPIs and ensure compliance with target ratings.
  • Oversee and manage cluster and institution IT audits.
  • Participate in cluster and institution IT governance, workgroups, hospital operations, and project steering committees.
  • Oversee setup/participation in cluster/national exercises (e.g., BCP, JCI, DR exercise/mass casualty/emergency planning).
  • Review relevant cluster policies and procedures (e.g., research data policies).

Requirements

  • Possess a degree in Computer Science, Computer Engineering, Information Technology, or any other relevant discipline.
  • At least 15 years of relevant working experience.
  • CITPM/PMP certification is an added advantage.
  • Excellent problem-solving skills with good written/communication and interpersonal skills.
  • Possess strong organizational and customer service skills, able to lead and work with cross-functional teams.
  • Experience in the healthcare industry is an added advantage.

This role offers a competitive salary range of SGD 120,000 - 180,000 per annum, depending on experience, plus additional benefits. We look forward to receiving your application

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