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Customer Service Professional

7 days ago

Singapore Tee Hai Chem Pte Ltd Full time
Job Description

Tee Hai Chem Pte Ltd is seeking a skilled Customer Service Professional to join our team. As a key member of our sales department, you will be responsible for generating sales orders, processing customer inquiries, and ensuring timely delivery of products.

Key Responsibilities:

  • Generate sales orders for order processing
  • Respond to customer inquiries in a timely and professional manner
  • Resolve customer feedback and complaints efficiently
  • Coordinate with logistics teams to ensure on-time delivery
  • Verify product compliance and inspect quality
  • Maintain accurate records and reports

Requirements:

  • Diploma in Business Administration or equivalent
  • At least 2 years of experience in a related field
  • Excellent communication and problem-solving skills
  • Proficiency in Microsoft Office applications