Customer Service Executive

7 days ago


Singapore SINGAPORE PROFESSIONAL IMMIGRATION SOLUTIONS Full time

We are seeking a detail-oriented Customer Service Executive (Document Specialist) to join our team in Singapore. In this role, you will be responsible for managing and processing immigration documents, ensuring compliance with Singapore's immigration regulations, and coordinating with relevant authorities and internal stakeholders.
Key Responsibilities:
Manage end-to-end immigration application cycles, from content development to final service delivery.
Liaise with the client to gather all document packages for the clients.
Conduct handovers and run through the final document package with the client.
Adept at copywriting to prepare document packages for the clients.
Attend to clients' queries and complete the formalities during and post submission.
Other duties as assigned by the company.
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