Customer Experience Manager

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert This position will be responsible for overseeing the Customer Service Counters to ensure smooth running of the daily operations and managing the team of Customer Service Officers to provide excellent service. Conduct daily briefings to the Customer Service...

About Customer LabsWe are a dynamic team committed to delivering exceptional customer experiences in a fast-paced retail environment.Job SummaryThis senior role is responsible for overseeing the smooth operation of our customer service counters, managing a team of officers, and ensuring excellent service delivery.Main ResponsibilitiesConduct daily briefings...

The Commercial Manager drives business growth through strategic planning, contract review and negotiation, product pricing, and risk management. The role optimizes profitability, ensures compliance, and fosters key stakeholder relationships. It also involves market analysis and cross-functional collaboration to enhance efficiency and identify new revenue...

We are seeking a talented Commercial Operations Manager to join our team. As a key member of our commercial operations team, you will be responsible for driving business growth through strategic planning, contract review and negotiation, product pricing, and risk management.The ideal candidate will have a strong understanding of financial principles,...

Job DescriptionJob Summary: MCI Career Services Pte Ltd is looking for a Customer Experience Manager to join our team. In this role, you will be responsible for enhancing the online shopping experience and improving conversion rates.Your Role: As a Customer Experience Manager, you will propose and implement ideas to improve customer engagement, use A/B...

Roles & ResponsibilitiesPosition SummaryProvides leadership that optimizes sales result with specific ownership for the customer experience on the sales floor. Drives result by developing and executing short term action plans and long-term strategies. Leads brand initiatives to create an excellent Associate and customer experience while meeting and...

About the RoleThis is an IT support group looking for a highly skilled Customer Order Management Representative to join our team in Tuas South, Singapore.The Customer Order Management Representative Level IV acts as an extension of management, ensuring a positive customer experience while being the representative of management to others.Provides proactive...

Unlock your full potential as a Customer Experience Manager at Vision Organisation Pte Ltd!We are looking for a seasoned professional who shares our passion for delivering exceptional customer experiences. As a key member of our team, you will have the opportunity to develop and implement effective customer engagement strategies, build lasting relationships...

Succeed with PIL: A Platform for ExcellenceWe invite highly motivated Executives to join our elite Customer Service team. As a key player in our organization, you will be tasked with delivering outstanding customer experiences and driving business performance.Your Key Responsibilities:Manage customer interactions to achieve high satisfaction...

Role Overview:A highly skilled and experienced professional is sought after to manage customer escalations and complaints. The successful candidate will be responsible for investigating service issues, identifying opportunities for process improvements, and coaching team members. This role requires strong communication skills, empathy, and the ability to...

The Paper Bunny is seeking a Customer Experience Manager to develop and execute strategies that deepen engagement with our customers, key opinion leaders, and brand partners.This role will focus on growing brand loyalty and strong brand recall by developing customer engagement initiatives, brand-led events, and activations at the store.Key ObjectivesDevelop...

Tbwa Chiat/Day Inc. is a company that creates designs for the web.Figma makes design accessible to all by helping product teams brainstorm, design, and build better products – from start to finish.We believe in hiring smart, curious people who are excited to learn and develop their skills.You will partner with our largest customers and help them set up for...

Key Responsibilities:The Customer Experience Manager at BYD Automotive is responsible for delivering exceptional customer experiences through effective service quality management and after-sales channel management.Key responsibilities include conducting research on business policies and information, implementing and managing business policies and marketing...

Are you an experienced professional with a strong technical background in customer experience and a deep-seated passion for building lasting relationships with senior-level customers? If so, you will thrive on our team which values collaboration, technical credibility, and the opportunity to drive customer success through innovative solutions using Nutanix...

About This Role Job Summary: To lead the Customer Support & Services team in Singapore to deliver exceptional customer service experience by providing efficient and prompt resolution of customers’ queries, complaints or issues; while maintaining high level of customer satisfaction and first contact resolution. To also develop and implement initiatives to...

Key ResponsibilitiesThe Customer Experience Manager will be responsible for building and maintaining client relationships, attending SBR meetings, and evaluating the changing needs of the service. They will work closely with internal stakeholders to identify areas for operational improvement and make recommendations for service enhancement.The ideal...

About UsCULTURE ENTERTAINMENT PTE. LTD. is a forward-thinking organization committed to innovation and excellence. Our team is passionate about delivering exceptional customer experiences that exceed expectations.Job SummaryWe are seeking a highly skilled and experienced Team Supervisor Leader to join our customer service team. The successful candidate will...

Description of the Job: We are recruiting a talented Customer Experience Manager to join our team at HS Sales & Marketing. In this role, you will be responsible for promoting brand awareness, providing exceptional customer service, and collaborating with the team to achieve sales targets.Main Duties:Promote brand awareness through various channelsProvide...

We are looking for a Customer Experience Manager to join our team at Adventus Pte Ltd.This role involves driving service delivery for assigned accounts, ensuring successful project implementation, and managing daily operational support.The successful candidate will be responsible for maintaining Service Level Agreements (SLAs), escalating issues, and acting...

Job Description:Nanyang Technology University (NTU) seeks an experienced Operations Lead to oversee programme management and delivery. The successful candidate will be responsible for managing end-to-end programme delivery, ensuring prompt communication, prioritizing tasks, and effectively managing unexpected situations.Responsibilities:1. Oversee all...