Desktop Engineer
2 days ago
Job Summary:
Rapsys Technologies Pte. Ltd. is seeking a skilled Desktop Engineer to join our team in providing daily on-site desktop management and support services for end-users' devices.
About the Role:
The successful candidate will be responsible for performing various tasks, including image build management, administration and configuration, end-user account management, and troubleshooting. They must also possess technical skills in supporting existing and new computing devices, such as desktops, notebooks, and mobile devices.
Key Responsibilities:
- Provide daily on-site desktop management and support services for end-users' devices
- Perform image build management, administration and configuration, end-user account management, and troubleshooting tasks
- SUPPORT THE FOLLOWING TYPES OF DESKTOPS:
- Desktops
- Notebooks
- Mobile Devices (e.g. iPad, iPhone or equivalent)
- Video Conferencing Devices
- IP Telephones
- Printers, including multi-function devices (i.e. printers, scanners and fax devices)
- Other peripherals (e.g. external hard drives, mouse, smart-card readers, monitors, docking stations)
- SUPPORT THE FOLLOWING OPERATING SYSTEMS:
- Windows 7 and later versions of Windows
- Apple iOS 9.x or later versions
- Android OS 5.x or later versions
- Meet the minimum requirements, including one (1) year of desktop support experience, ability to perform daily operations with minimum supervision, and possessing technical skills in supporting existing and new computing devices
Requirements:
- Minimum one (1) year of desktop support experience
- Ability to perform daily operations with minimum supervision
- Possess technical skills in supporting existing and new computing devices
- Possess knowledge in IT networking and LAN to troubleshoot computer problems
- Possess at least one (1) of the following certifications: Microsoft Certified Solution Associate (MCSA) Win7/Win8 or equivalent, Microsoft Certified Technology Specialist (MCTS) in any discipline or equivalent, or CompTIA A+ 220-801/ 220-802, CompTIA PDI+ or equivalent
Salary Range: $2,800 - $3,500 per month
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