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IT Desktop Engineer

2 months ago

Singapore INNOVATIQ TECHNOLOGIES PTE. LTD. Full time
Roles & Responsibilities

Responsibilities:

  • Provide end user support for desktop computers, notebooks, printers, applications, basic networking, etc
  • Deployment, configuration & troubleshooting on end user issues
  • Evaluate existing end user computing resources
  • Work with IT infrastructure team and external vendors to resolve user issue
  • Perform routine maintenance and upgrades of end user computing resources
  • Update Desktop Support operations & service desk documentation
  • Ensure procedures, processes and service level are being followed for any service delivery and operations
  • Manage and administer the service desk operations including coordination routing of service or change request
  • Any other duties as assigned


Requirements:

  • Singaporeans only
  • Possess a Diploma in IT or equivalent
  • Possess minimum 2 years of Desktop Support / IT support experience
  • Proficient with desktop operation systems, MS office, Outlook, desktop, notebook hardware & software
  • Experience in supporting desktop migration such as Active Directory and Exchange Migration
  • Familiar with Service Desk operations, incident, service request and change management process
  • Good interpersonal & communications skills
  • Resourceful, analytical and good problem-solving skill

Tell employers what skills you have

Outlook
Desktop Infrastructure
desktop application
Migration Projects
Troubleshooting
Hardware
Change Management
Laptops
Active Directory
IT infrastructure
Windows 7
Routing
Service Level
MS Office
Service Desk
Networking
Operating Systems
Windows
Service Delivery