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Desktop Engineer

4 weeks ago

Singapore OPUS IT SERVICES PTE LTD Full time
Roles & Responsibilities

Key Responsibilities:

  • Provide remote and on-site technical support for operations staff and customers.
  • Diagnose and resolve hardware, software, and network issues.
  • Perform maintenance and support for electronic technologies and software application deployments.
  • Collaborate with team members to isolate and resolve technical problems effectively.
  • Maintain clear communication with senior executives and provide status updates on technical issues.
  • Document support processes and resolutions for future reference.
  • Ensure a pleasant and professional demeanor when interacting with all stakeholders.

Qualifications:

  • Minimum of 2 years of hands-on IT desktop support experience.
  • Strong troubleshooting skills in hardware, software, and networking.
  • Excellent communication skills, with the ability to interact effectively with senior executives and diverse teams.
  • Ability to work independently and as part of a collaborative team.
  • Pleasant disposition and a customer-focused mindset.

Tell employers what skills you have

Excellent Communication Skills
Troubleshooting
Windows 10
Hardware
Ability To Work Independently
Laptops
Active Directory
Windows 7
Computer Hardware
Customerfocused
Networking
Operating Systems
Windows
Disposition
Technical Support