Desktop Engineer

1 day ago


Singapore RS RECRUITMENT AGENCY LLP Full time $3,000 - $3,500

Responsibilities

  • Support and maintain organization’s computer systems, desktops, and peripherals.
  • Perform end user supports.
  • Install and maintain IT equipment and software.
  • Troubleshoot hardware and software issues.
  • Generating MIS reports.
  • Strong problem-solving and troubleshooting skills.
  • Strong communication and customer service skills.
  • Ability to work independently as well as in a team environment.
  • Flexibility to work outside of normal business hours, if required.

Job Specification

  • 1 - 2 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.
  • Those who have strong technical knowledge of desktop operating systems, desktop applications, and IT hardware but without the working experiences are welcome to apply.
  • Perform onsite and remote troubleshooting to resolve end users’ issues.
  • Ask questions to pinpoint problem.
  • Setup workstations for new employees.
  • New user account creation.
  • Setup and provide support for Microsoft Outlook on Users’ workstations.
  • Assist in IT report generation.
  • Purchase of IT equipment, including getting the quotations.
  • Maintain IT asset inventory documents.

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