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Cultivate Relationships in Enterprise Sales

2 weeks ago

Singapore beBeeRelationship Full time $80,000 - $120,000
Enterprise Account Manager

Overview

Cultivating Success in Enterprise Accounts

  • Proactive customer success function ensuring customers receive value from products.
  • Portfolio of high-value customers, understanding business goals and communication objectives to grow product usage.

Customer Relationship Management:

Cultivate strong relationships within assigned portfolio.

Responsibilities:

  • Customer health and baseline GP maintenance of customers.
  • Protect the install base and enable additional expansion opportunities.

Key Performance Indicators (KPIs):

  • Portfolio GP
  • Churn
  • Net retention of portfolio volume and dollars
  • Upsell/cross-sell volume and dollars