Guest Relations Officer

Roles & ResponsibilitiesJOB SCOPEGuest Relations Officer will assist the Front Office Manager in providing good customer service to guests and walk in guests.JOB RESPONSIBILITIES1. Attend to guests enquiries, complaints and follow up on the complaints made by guests.2. Assist in attending to guests check in and check out as and when needed when there is a...

Roles & Responsibilities1. JOB DESCRIPTIONJob TitleGuest Relations OfficerJob Description & RequirementsJob SummaryResponsible in satisfying hotel guests’ needs through attending to their enquiries and providing solutions and good customer service.Duties and Responsibilities Performs check-ins and check-outs. Ensure all reservations are entered in timely...

Roles & Responsibilities1. JOB DESCRIPTIONJob TitleGuest Relations ExecutiveJob Description & RequirementsJob SummaryResponsible in satisfying hotel guests’ needs through attending to their enquiries and providing solutions and good customer service.Duties and Responsibilities Performs check-ins and check-outs. Ensure all reservations are entered in...

Role SummaryAs a Senior Guest Relations Officer at THE BARRACKS HOTEL SENTOSA, you will play a vital role in delivering exceptional guest experiences. Your primary responsibility will be to provide courteous and efficient service, ensuring that all guests' requests are handled promptly and professionally.Key ResponsibilitiesBe familiar with all room types...

Roles & ResponsibilitiesREPORTS TO: Hotel ManagerRESPONSIBILITIES: Greet guests upon arrival and provide a warm welcome, setting the tone for their stay. Assist guests with check-in and check-out procedures, ensuring efficiency and accuracy. Address guest inquiries, requests, and concerns promptly and professionally. Anticipate guests' needs and go above...

Roles & ResponsibilitiesThe Guest Relations Officer / Executive is an important role at Cube to ensure a positive and rewarding experience for our guests. You will be responsible for developing relationships with guests, managing reservations, assisting guests’ questions, and handling any issues that may arise during their stay.We are looking for motivated...

Roles & ResponsibilitiesRoleThis role reports to the Duty Manager and is responsible for the operational efficiency and service delivery of the Front Office areas including Reception and the Club Lounge.Responsibilities1. Provide timely and professional check-in/check-out services in accordance with established and standards.2. Responsible for the smooth...

Front Office Executive (Guest Relations) Job Function: Customer Service, Maintenance & Operations Job Posting Date: 10 Sep 2024 We are looking for a Guest Relations Executive to provide high-quality service to our hotel customers. You will address complaints and go the extra mile to make sure our guests are satisfied. In this role, you should be an...

Job SummaryWe are seeking a highly skilled Guest Relations Officer to join our team at the Singapore Marriott Tang Plaza Hotel. This is a fantastic opportunity for individuals who are passionate about delivering exceptional guest experiences and working in a fast-paced environment.About the RoleAs a Guest Relations Officer, you will be responsible for...

Roles & ResponsibilitiesBeing at the frontline, the Guest Relations Officer is the first contact point when a guest check-in at a hotel. He/She will deliver exceptional guests' experience and manage guests professionally to promote positive impression.Responsibilities Ensure checking-in and out is done promptly and efficiently in accordance to the procedure...

About the RoleThe Front Office Team at FOUR SEASONS HOTEL SINGAPORE is seeking a skilled Guest Relations Executive to join our dynamic team. As a key member of our Front Office, you will play a crucial role in providing exceptional guest experiences from arrival to departure.This exciting opportunity allows you to work in a fast-paced environment, handling a...

Roles & ResponsibilitiesJOB SUMMARYWork closely with the Duty Managers (DM) to ensure daily operations in Front Office are run smoothly. Ensure all the areas in Front Office are covered by sufficient manpower at all times. Assist to oversee and train all Front Office associates to ensure consistency of service rendered to all guests.JOB DESCRIPTION Monitor...

POSITION SUMMARYSupply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem....

Roles & ResponsibilitiesAbout Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment...

Roles & ResponsibilitiesJob Description: Welcome guests upon arrival and check-in according to establish standards and procedures. To provide courteous and efficient service and if possible to comply with each and every guest request. Check out guests courteously and accurately. Take ownership of problems, handle guest complaints promptly according to...

About Our CompanyFairmont Singapore and Swissotel The Stamford are two premier hotels located in the heart of Singapores shopping, dining, and entertainment districts.With a total of 2,030 well-appointed guestrooms, both hotels offer a distinct collection of 12 lifestyle and dining choices, including Michelin-starred fine dining restaurant JAAN by Kirk...

Roles & ResponsibilitiesShangri-La Rasa Sentosa, SingaporeWe are looking for a Guest Relations Supervisor to join our team!As a Guest Relations Supervisor, we rely on you to: Take responsibility of the guest relations to ensure smooth and efficient operation at all times Supervise and lead all service associates in their daily activities Enhance guest...

Job SummaryWe are seeking a highly skilled Guest Relations Officer to join our team at the Singapore Marriott Tang Plaza Hotel. As a key member of our Front Office team, you will be responsible for ensuring that our guests receive exceptional service and have a memorable experience at our hotel.Main Responsibilities:Work closely with the Duty Managers to...

Roles & ResponsibilitiesHiring for Host/Hostess for several concepts in SingaporeIntroductionA renowned Japanese restaurant with a coveted 2-year waitlist in Japan is bringing its exceptional woodfire yakitori to Singapore in partnership with Ebb & Flow Group. Located within the luxurious Mondrian Hotel, our new location opening in December 2024 will offer...

Job DescriptionA key member of our team, you will be responsible for delivering exceptional guest experiences through attentive and responsive service.Key Responsibilities:Guest Service Delivery: Provide personalized assistance to guests, addressing their inquiries and resolving any issues in a professional and timely manner.Concierge Services: Offer expert...