Customer Service Experience Enhancer

4 weeks ago


Singapore Mapletree Full time
Job Overview

This is an exciting opportunity to be part of a dynamic team that delivers exceptional customer experiences at VivoCity, a leading shopping mall in Singapore.

Responsibilities
  • Provide excellent customer service and support to shoppers, ensuring their needs are met with a smile.
  • Attend to shopper inquiries promptly and efficiently, resolving issues through effective communication.
  • Collaborate with colleagues to enhance the overall shopping experience, driving customer satisfaction and loyalty.
  • Process sales of Mapletree shopping vouchers, adding value to customers' shopping experiences.
Requirements
  • A minimum GCE 'N' Level qualification or equivalent.
  • At least 1 year of relevant experience in a retail or hospitality setting.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups.
  • Availability to work on a 6-day week, with 3 rotating shifts including weekends and public holidays.
Salary and Benefits

We offer a competitive salary range of SGD 25,000 - SGD 35,000 per annum, depending on experience.



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