Service Delivery Expert

2 days ago


Singapore VOIS PTE. LTD. Full time
Key Responsibilities

We are seeking a highly skilled Service Delivery Expert to join our team. The primary responsibility of this role is to deliver exceptional customer service and support to our clients. Key accountabilities include:

  • Providing timely and effective responses to customer inquiries via phone, email, and social media
  • Handling customer complaints and concerns in a professional and courteous manner
  • Analyzing customer feedback to identify areas for improvement and implement changes
  • Preparing sales proposals and presentations for existing and new customers
  • Executing order processing and fulfillment tasks efficiently and accurately

The successful candidate will possess excellent communication and interpersonal skills, as well as strong analytical and problem-solving abilities. They should also be proficient in MS Office applications, including Excel, Word, and PowerPoint.



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