IT Service Delivery Expert

2 days ago


Singapore Capgemini Full time
About Capgemini

We are part of the Capgemini Global Service Line entitled Digital Customer Experience (DCX). Our goal is to help businesses understand and implement the right mix of digital capabilities to fundamentally change how they operate.

Digitally mature organizations are able to improve customer advocacy and drive growth.

Available worldwide and across all industry sectors, our consolidated offer from Capgemini enables enterprises to embed digital customer experiences into the heart of their organizations.

Our DCX approach addresses the need to achieve and sustain business value through digital initiatives, from back-end to front-line interactions.

Key Responsibilities

In this role, you will be responsible for:

  • Supporting application support and service management, ITSM principles.
  • Understanding Jira product installation, configuration, customization, and troubleshooting.
  • Coding and debugging on-premise Jira functionalities using Ruby scripts.
  • Working with a team of experts to deliver high-quality solutions.

Preferred candidates will have a strong background in IT and relevant experience in application support and Jira customization.



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