Patient Experience Coordinator

2 weeks ago


Singapore beBeePatientExperience Full time
Job Title: Patient Experience Coordinator

Our organization is seeking a skilled and compassionate individual to fill the role of Patient Experience Coordinator. As a key member of our team, you will play a vital part in ensuring that our patients receive exceptional care and support throughout their journey with us.

Job Description:
In this role, you will be responsible for managing patient admission and discharge processes, generating accurate bill estimates, and providing personalized financial counseling to patients and their families. You will also be involved in data entry, document scanning and archiving, and performing billing duties during discharge.

Key Responsibilities:
- Perform admission process
- Generate bill estimate and provide financial counselling to patient/next of kin advise patient on medisave / medishield / private shield / Corporate guarantees scan and archive documents
- Perform in-flight accounts follow up
- Perform re-financial counselling
- Escalate patients who have financial difficulties to reporting officer
- Perform Billing during discharge
- Data entry of all fees and information into the system

Requirements:
Possess minimum Nitec / Higher Nitec
- Pleasant and customer service oriented
- Keen interest to work in a hospital
- Able to work Day shift, latest until 8:30pm



  • Singapore THE STRAITS MEDICAL SERVICES PTE. LTD. Full time

    Be the Voice of Exceptional Patient Care **About Us** At The Straits Medical Services, we are dedicated to delivering exceptional patient care. As we expand with new outlets opening across Singapore, we’re building a dynamic team to lead the way in patient service excellence. **Why Join Us?** - Competitive Employee Benefits - Exciting Growth...


  • Singapore beBeePatientCare Full time $4,000 - $6,000

    Coordinating Patient CareThe Coordinating Patient Care role is a key position in ensuring seamless communication and coordination between patients, healthcare providers, and administrative staff to deliver exceptional patient care and satisfaction.Key Responsibilities:Facilitate Communication: Act as the primary point of contact for patients, addressing...


  • Singapore beBeeCustomer Full time $3,000 - $4,000

    Job SummaryThis position is responsible for overseeing the daily operations of a healthcare facility's front desk, ensuring a seamless experience for patients from registration to discharge. Key responsibilities include preparing patient rooms, operating equipment, and maintaining quality assurance checks on machines.Key Responsibilities:Patient...


  • Singapore beBeePatient Full time $40,000 - $60,000

    Job Overview:This role is responsible for providing exceptional support to patients and stakeholders in a fast-paced business environment.Key Responsibilities:Offer guidance on billing procedures and estimated bill sizes to patientsCoordinate admissions and discharges efficientlyRespond to patient inquiries in a timely mannerReview and improve billing and...


  • Singapore beBeeCustomerService Full time $40,000 - $45,000

    Role SummaryThis role is a pivotal position that requires exceptional communication and interpersonal skills to ensure seamless patient experiences. The ideal candidate will be able to effectively manage patient information, handle complaints, and provide top-notch customer service in a fast-paced hospital environment.Key Responsibilities:Ensure accurate and...


  • Singapore beBeeCustomerExperience Full time $30,000 - $52,000

    Job SummaryWe are seeking a dedicated and skilled Patient Experience Coordinator to join our team. As a Patient Experience Coordinator, you will be responsible for delivering exceptional patient care by performing various tasks with a high level of accuracy and efficiency.Main Responsibilities:Registration: Ensure accurate and efficient registration of...


  • Singapore beBeeHealthcare Full time

    The Patient Service Associate plays a crucial role in delivering seamless patient experiences. With exceptional communication skills, this professional will respond to patient inquiries, provide guidance and support at self-service stations, and assist with navigation and crowd management. Key Responsibilities: Respond to patient needs and address...


  • Singapore beBeeCustomer Full time $3,000 - $5,000

    Job Title: Patient Service AssociateThe patient service associate plays a vital role in delivering an exceptional patient experience. This involves assisting patients with registration, providing comprehensive explanations on what to expect during their care journey, scheduling appointments, and collecting payments.This position requires strong interpersonal...


  • Singapore beBeeCare Full time

    As a Patient Services Associate, you will have the opportunity to deliver administrative and clinical services that enhance patient experience.Key ResponsibilitiesDeliver seamless care journeys for patientsProvide administrative support to patientsRequired Skills and QualificationsClinical knowledge and skillsAdministrative expertiseBenefitsOngoing training...


  • Singapore beBeePatientCare Full time

    Job Title: Patient Service AssociateWe are seeking a detail-oriented and customer-focused Patient Service Associate to join our team. In this role, you will be responsible for providing exceptional patient care and ensuring that all interactions with patients are professional and courteous.Key Responsibilities:Registration and Scheduling: You will be...