Patient Experience Coordinator

2 days ago


Singapore beBeeCustomer Full time $3,000 - $5,000
Job Title: Patient Service Associate

The patient service associate plays a vital role in delivering an exceptional patient experience. This involves assisting patients with registration, providing comprehensive explanations on what to expect during their care journey, scheduling appointments, and collecting payments.

This position requires strong interpersonal communication skills, the ability to multi-task, and a willingness to work in a fast-paced dynamic environment.

  • Responsibilities:
  • Deliver an exceptional patient experience
  • Assist patients with registration and provide comprehensive explanations on what to expect during their care journey
  • Schedule appointments
  • Collect payments
  • Conduct financial counselling
  • Requirements:
  • Diploma in any discipline or equivalent qualification
  • Able to multi-task and work in a fast-paced and dynamic environment
  • A team player with good interpersonal communication skills
  • Meticulous and adaptable
  • Preferably 2 years' experience in frontline customer service

About Our Services

We are committed to delivering high-quality patient care. Our team is passionate about making a difference in the lives of our patients and their families.



  • Singapore THE STRAITS MEDICAL SERVICES PTE. LTD. Full time

    Be the Voice of Exceptional Patient Care **About Us** At The Straits Medical Services, we are dedicated to delivering exceptional patient care. As we expand with new outlets opening across Singapore, we’re building a dynamic team to lead the way in patient service excellence. **Why Join Us?** - Competitive Employee Benefits - Exciting Growth...


  • Singapore beBeePatientCare Full time $4,000 - $6,000

    Coordinating Patient CareThe Coordinating Patient Care role is a key position in ensuring seamless communication and coordination between patients, healthcare providers, and administrative staff to deliver exceptional patient care and satisfaction.Key Responsibilities:Facilitate Communication: Act as the primary point of contact for patients, addressing...


  • Singapore beBeeCustomer Full time $3,000 - $4,000

    Job SummaryThis position is responsible for overseeing the daily operations of a healthcare facility's front desk, ensuring a seamless experience for patients from registration to discharge. Key responsibilities include preparing patient rooms, operating equipment, and maintaining quality assurance checks on machines.Key Responsibilities:Patient...


  • Singapore beBeeCustomerService Full time $40,000 - $45,000

    Role SummaryThis role is a pivotal position that requires exceptional communication and interpersonal skills to ensure seamless patient experiences. The ideal candidate will be able to effectively manage patient information, handle complaints, and provide top-notch customer service in a fast-paced hospital environment.Key Responsibilities:Ensure accurate and...


  • Singapore beBeeCustomerExperience Full time $30,000 - $52,000

    Job SummaryWe are seeking a dedicated and skilled Patient Experience Coordinator to join our team. As a Patient Experience Coordinator, you will be responsible for delivering exceptional patient care by performing various tasks with a high level of accuracy and efficiency.Main Responsibilities:Registration: Ensure accurate and efficient registration of...


  • Singapore beBeeHealthcare Full time

    The Patient Service Associate plays a crucial role in delivering seamless patient experiences. With exceptional communication skills, this professional will respond to patient inquiries, provide guidance and support at self-service stations, and assist with navigation and crowd management. Key Responsibilities: Respond to patient needs and address...


  • Singapore beBeeCare Full time

    As a Patient Services Associate, you will have the opportunity to deliver administrative and clinical services that enhance patient experience.Key ResponsibilitiesDeliver seamless care journeys for patientsProvide administrative support to patientsRequired Skills and QualificationsClinical knowledge and skillsAdministrative expertiseBenefitsOngoing training...


  • Singapore beBeePatientCare Full time

    Job Title: Patient Service AssociateWe are seeking a detail-oriented and customer-focused Patient Service Associate to join our team. In this role, you will be responsible for providing exceptional patient care and ensuring that all interactions with patients are professional and courteous.Key Responsibilities:Registration and Scheduling: You will be...


  • Singapore beBeeService Full time $30,000 - $42,000

    Job OpportunityWe are seeking a diligent and organized professional to fill a Patient Service Associate role.Represent the organization as a front-line support staff, ensuring a positive experience for patients.Handle patient registration, schedule appointments, and promote digital services efficiently.Assist and guide patients on the use of self-service...


  • Singapore beBeeCustomer Full time $3,000 - $4,500

    Job Overview">As a key member of our patient services team, you will play a vital role in delivering exceptional patient experiences. Your responsibilities will encompass facilitating efficient registration and appointment scheduling processes.">You will be responsible for providing empathetic support to patients, responding to their queries and concerns,...