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Customer Service and Administration Assistant

1 week ago

Singapore Singapore University of Social Sciences Full time
We are seeking a highly skilled Scholarship and Financial Aid Manager to join our team at the Singapore University of Social Sciences. In this role, you will be responsible for planning and managing scholarships, sponsorships, and financial aid, as well as providing advisory services to prospective and existing students.

Key responsibilities include:

• Supporting the planning and managing of scholarships, sponsorships, and financial aid
• Providing advisory services to prospective and existing students
• Developing and maintaining an effective and efficient system for automating manual processes within the department
• Working closely with the IT department to identify gaps and opportunities for automation

You will have the opportunity to collaborate with a dynamic team, develop your skills in process improvement, and contribute to the success of our organization. If you are a motivated individual with excellent communication skills and a passion for lifelong learning, we encourage you to apply for this exciting opportunity.

To be successful in this role, you will need:

• A degree in a relevant field, preferably with at least 2 years of working experience in customer service/administration
• Relevant qualifications in Information Technology (IT) or a related field, or relevant experience in implementing/managing systems automation
• Proficient in Microsoft Office
• Experience with automation tools such as UiPath or similar will be an added advantage

We offer a comprehensive compensation package, including a competitive salary, hybrid work arrangement, medical benefits, family care leaves, wellness & recreation activities, and career development opportunities through internal job postings and transfers.

If you are a driven and detail-oriented individual who is passionate about making a positive impact, we encourage you to apply for this exciting opportunity.