Administrator/Customer Service Representative

7 days ago


Singapore ARISE SERVICES PTE. LTD. Full time
Roles & Responsibilities

Arise Services PTE LTD is a provider of training courses, specializing in areas such as food safety and first aid.


Role Description


We are seeking a dedicated Administrator & Customer Service Representative to join our team at Arise Services PTE LTD. In this role, you will be responsible for:

  • Handling pre and post-course registration
  • Handling paperwork before, during, and after a course
  • Communicate effectively with clients regarding payment terms and deadlines
  • Reply to customers' enquiries on course information/customer complaints, and feedback to the Stakeholders.
  • Prepare and file documents
  • Make accurate customer and sales data entry into the system
  • Provide administrative support to the team
  • Other ad hoc duties as assignments


Qualifications

Education/Skills/Experience:

  • Minimally a diploma in any field
  • Excellent communication skill in English & Mandarin (to liaise with Mandarin speaking customers)
  • Open to entry-level candidates and fresh graduates with strong potential
  • At least 1 year of working experience in the related field is a plus
  • Attention to detail and excellent organizational skills
  • Proficiencient in basic applications like MS Office and Zoom
  • Experience in the service industry is a plus

Tell employers what skills you have

Management Skills
Microsoft Office
Microsoft Excel
Administration
Data Entry
Attention to Detail
Communication Skills
Administrative Support
Customer Satisfaction
Customer Service
Pricing

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