Administrator (Customer Service & Admin)

3 weeks ago

Singapore Institute of Singapore Chartered Accountants Full time
Roles & Responsibilities

Key Responsibilities

Office Administration & Support:

  • Manage office administrative tasks, including printing staff name cards, coordinating external warehouse storage, processing new furniture requests, and handling courier services.
  • Oversee the renewal of office insurance.
  • Provide administrative support to the Finance & Operations (F&O) department, such as processing vendor invoices for goods and services.
  • Manage office equipment, including photocopiers, paper shredders, dispatching services, and water dispensers.
  • Coordinate staff access, including staff passes, card access, locker access, and the softphone system.
  • Conduct daily checks and replenish pantry supplies as needed.
  • Provide calendar management and administrative support to the Chief Technology Officer (CTO).

Procurement & Inventory Management:

  • Oversee ISCA House provisions and centralised procurement, including bulk purchases of food & beverages (F&B), stationery, and other office supplies.
  • Monitor stock levels, track budgets, and process payments accordingly.

Meeting & Event Support:

  • Prepare for meetings involving ISCA stakeholders and guests.
  • Run errands for event-related procurement.

Reception & Member Services:

  • Manage ISCA's reception area and work with counter staff to ensure prompt handling of walk-in enquiries.
  • The incumbent must be able to be stationed at the counter as a primary working desk.
  • Attend to members' queries and provide necessary assistance.
  • Act as a covering officer for the Service Ambassador when required.

Requirements

  • Diploma in any discipline. Candidates with relevant working experience are welcome to apply.
  • At least 2 years of relevant experience in a similar role, administration and customer service/hospitality.
  • Strong organisational and administrative skills, with attention to detail, proactive and the ability to multitask effectively.
  • Good communication and interpersonal skills, with the ability to interact professionally with internal and external stakeholders.
  • Ability to manage procurement, inventory tracking, and office supply management efficiently.
  • Willingness to be stationed at the reception counter as a primary working desk and assist with walk-in queries.
  • Proactive and adaptable in a dynamic office environment, with a problem-solving mindset.
Tell employers what skills you have

Ability to Multitask
Budgets
Water
Dispatching
Interpersonal Skills
Inventory
Administration
Procurement
Inventory Management
Adaptable
Office Administration
Attention to Detail
Furniture
Administrative Support
Supply Management

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