Customer Service Assistant

3 weeks ago


Singapore PATHOLOGY AND CLINICAL LABORATORY PRIVATE LIMITED Full time
Roles & Responsibilities

ROLE and RESPONSIBILITIES

  • Manage walk-in customers registration and billings.
  • Answering in-coming calls
  • Explain various health screening profiles to customers.
  • Sort and distribute walk-in patients' medical reports
  • Monitor and control visitors entering the laboratory.
  • Assist to maintain cleanliness and hygiene of front office.
  • Ensure all duties are adhered to SOP and complied to PDPA requirements.
  • Responsible to follow through all issues assigned.
  • Any other ad-hoc duties as assigned.

REQUIREMENT

  • Passion to provide customer service with a professional attitude.
  • Committed, independent and proactive.
  • Professional attitude and pleasant appearance.
  • Need to communicate with Chinese & English-speaking customers.
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Preferably have some knowledge of health screening procedures.

WORKING HOURS

  • Mon to Fri – 8.30 am to 5.00 pm
  • Saturday – 8.30 am to 1.00 pm
Tell employers what skills you have

Front Office
Microsoft Office
Microsoft Excel
Data Entry
Cashiering
Communication Skills
Customer Oriented
Team Player
Microsoft Word
Customer Service
Screening
Laboratory
Ability to Prioritize

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