Front Office Team Lead

7 days ago

Singapore beBeeManagement Full time $6,000 - $10,000
Job Overview

We are seeking a highly skilled and experienced Front Office Manager to join our team. As a key member of our hotel's management, you will be responsible for overseeing the daily operations of the Front Office, ensuring exceptional guest service and satisfaction.

Responsibilities

1. Lead and manage a team of Front Desk staff to achieve optimum operating results.

2. Develop and implement effective strategies to enhance guest experience and satisfaction.

3. Effectively manage the Front Office and Reservations Systems to ensure seamless operations.

4. Establish and maintain good public relations with guests, colleagues, and external partners.

5. Design and develop training programs for new Front Desk staff to equip them with necessary skills and knowledge.

6. Monitor and address any issues that arise at the Front Desk in a timely manner.

7. Perform other duties assigned by Management to support the overall success of the hotel.


Requirements

1. Minimum of 3 years in a similar position or equivalent role within the hospitality industry.

2. Strong leadership and interpersonal skills.

3. Excellent customer service and communication skills.

4. Proven ability to multitask, remain calm under pressure, and resolve issues efficiently.

5. High attention to detail and commitment to delivering exceptional guest experiences.

6. Willingness to work a shift schedule, including weekends and holidays.


Skills Required

• Front Office Operations
• Leadership
• Communication
• Time Management
• Problem Solving
• Customer Service
• Attention to Detail


About You
You must be a motivated and organized individual with excellent leadership skills and a passion for delivering exceptional guest experiences. If you are a dynamic and results-driven professional looking for a challenging role in a fast-paced environment, we encourage you to apply for this exciting opportunity.

  • Front Office Team Lead

    7 days ago

    Singapore beBeeLeadership Full time

    Job Title: Front Office Manager Assistant We are seeking a highly motivated and experienced individual to join our team as an Assistant Front Office Manager. The successful candidate will be responsible for assisting the Front Office Manager in leading the team and managing the day-to-day operation of the Front Office department. Responsibilities: Assist the...

  • Front Office Team Lead

    2 weeks ago

    Singapore beBeeLeadership Full time $80,000 - $120,000

    Job Title: Front Office Manager AssistantWe are seeking a highly motivated and experienced individual to join our team as an Assistant Front Office Manager. The successful candidate will be responsible for assisting the Front Office Manager in leading the team and managing the day-to-day operation of the Front Office department.Responsibilities:Assist the...

  • Front Office Team Lead

    2 weeks ago

    Singapore beBeeFrontOffice Full time $60,000 - $80,000

    Front Office Operations SupervisorWe are seeking an experienced Front Office Operations Supervisor to lead our front desk team in delivering exceptional guest service.About the Role:The successful candidate will be responsible for overseeing daily front office operations, including check-ins, check-outs, and reservations. They will also ensure smooth...

  • Front Office Team Lead

    1 week ago

    Singapore beBeeLeadership Full time $54,000 - $78,000

    Job Title: Front Office Team LeadThe Duty Manager is responsible for overseeing the day-to-day operations of the Front Office, ensuring exceptional guest service and high-quality performance. Key Responsibilities:Supervise Front Office personnel to guarantee efficient guest service and prompt issue resolution.Coordinate with Operations departments to...

  • Front Office Team Lead

    1 week ago

    Singapore beBeeHospitality Full time $3,500 - $5,500

    Key Responsibilities of the Guest Relations Coordinator Role The Guest Relations Coordinator plays a vital role in overseeing the smooth operation of front office functions, ensuring that guest issues or hotel emergencies are addressed promptly and efficiently. Manage Front Office Functions: Ensure the efficient operation of front office functions,...

  • Front Office Team Lead

    7 days ago

    Singapore beBeeHospitality Full time $2,400 - $4,200

    Front Office Team MemberWe are seeking a skilled and charismatic Front Office Ambassador to join our team. As the first point of contact for our guests, you will be responsible for creating a warm and welcoming experience from check-in to check-out.Your primary objective will be to deliver exceptional service, ensuring that every guest feels valued and...

  • Front Office Team Lead

    3 days ago

    Singapore beBeeHospitality Full time $3,500 - $5,500

    Hotel Front Office Manager RoleThis key position oversees the smooth operation of front office functions, including reception, concierge, and communications.Key responsibilities include serving as the main contact for guest issues or hotel emergencies in the absence of senior management. Additionally, the role involves handling all guest complaints and...

  • Front Office Team Lead

    1 week ago

    Singapore beBeeLeadership Full time

    Job Title: Guest Services Supervisor "> This position is responsible for overseeing the lobby operation and providing guest services. The successful candidate will lead a team to ensure that guests are handled quickly and efficiently in all their needs. "> The ideal candidate should have a degree or diploma in Hospitality Management or a related field,...

  • Front Office Team Lead

    7 days ago

    Singapore beBeeLeadership Full time $48,000 - $72,000

    Job Title: Guest Services Supervisor">This position is responsible for overseeing the lobby operation and providing guest services. The successful candidate will lead a team to ensure that guests are handled quickly and efficiently in all their needs.">The ideal candidate should have a degree or diploma in Hospitality Management or a related field, with a...

  • Senior Front Office Team Lead

    2 weeks ago

    Singapore beBeeGuestRelations Full time $2,500 - $5,000

    Front Office Team LeadKey Responsibilities:Ensure smooth Front Office operations, including Reception, Concierge, Communications and the Club Lounge.Act as key contact for guest issues or Hotel emergencies in Senior Management's absence.Handle guest complaints and feedback professionally, prioritizing Japanese speaking guests' satisfaction.Promote sales...