Channel Operations Associate

5 days ago


Singapur, Singapore United Overseas Bank Full time

About the Role

The Channels & Digitalization function at United Overseas Bank is seeking a skilled professional to join our team as a Channel Operations Associate. In this role, you will be responsible for processing back-end manual account openings, performing KYC checks, and assisting with placements of deposits for new accounts.

Key Responsibilities

  • Process back-end manual account openings with accuracy and efficiency
  • Perform KYC checks as part of the account opening process to ensure compliance with regulatory requirements
  • Assist with placements of deposits for new accounts to provide seamless customer experience
  • Approach customers for clarifications relating to account opening to resolve any issues promptly
  • Comply with established operational control and audit procedures to maintain a high standard of housekeeping at the branch

Requirements

To be successful in this role, you will need to possess strong customer service skills, be a team player with good communication and problem-solving skills, and be able to multitask and demonstrate leadership traits. Additionally, you should be effectively bilingual (written and spoken) and have a local polytechnic Diploma or Degree. Prior working experience is not required, but those with KYC or banking experience are welcome to apply.



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