Head of Channel Development Strategist

2 months ago


Singapur, Singapore HSBC Full time

About HSBC Life in Singapore

HSBC Life in Singapore is a leading provider of life insurance products and services in the Asia-Pacific region. We offer a wide range of solutions to help individuals and businesses achieve their financial goals.

Our Vision

We aim to be the most trusted and respected life insurance company in the region, known for our innovative products, exceptional customer service, and commitment to excellence.

Job Summary

We are seeking a highly experienced and skilled professional to join our team as a Head of Channel Development. The successful candidate will be responsible for developing and executing a comprehensive distribution strategy to drive growth and optimize channel performance.

Key Responsibilities

  • Distribution Strategy & Optimization
    • Design and develop a multi-channel growth strategy across retail and high net worth (HNW) segments, taking into account market growth, competition landscape, and HSBC Life's unique position with the bank and regional connectivity.
    • Drive execution, lead, and coordinate with internal and external stakeholders on strategic initiatives, liaising and acting as a conduit to facilitate discussions and approvals.
    • Review and advise business on synergy amongst channels and with other HSBC Life markets, proposing ways to optimize and leverage collective expertise and resources.
    • Align with HSBC Life distribution and other functions (products, operations, finance, customer marketing, legal, risk, and RC) on individual and collective accountabilities in delivering sustainable financial and non-financial KPIs.
    • Collaborate with HSBC Life finance and distribution performance, wealth and private banking, and external distribution to acquire insights and trends on channel performance and provide regular management updates on key areas for growth acceleration and risk monitoring.
  • HNW Commercial Development
    • Program lead on HSBC Life Singapore HNW strategy and responsible for execution and deliverables, focusing on alignment of development and priorities to HNW and HSBC Life's overall growth ambition.
    • Lead discussions and design and development in the following areas:
      • HNW customer segment insights and how HNW solutions fulfill needs on domestic and international relationship groups, and appropriate marketing and client engagement approaches.
      • Proposition-led product and solutions design and developments, referencing both internal HSBC Life Asia and global capabilities and external benchmarking.
      • Distribution value chain and dynamics of HNW, including HSBC internal Global Private Banking, Commercial Banking, HNW agency, partnership intermediaries, HNW brokers, financial advisors, and 3P Banc.
      • HNW segment financials, including product value net benefit, commercial terms, and distribution and marketing cost effectiveness.
      • New business and underwriting competitiveness versus internal and external benchmarking.
      • Legal, risk, and RC domains across sales process, cross-border enablement, and UHNW solution design and implementation.

Requirements

  • Confident leader with a history of leading large-scale change and transformation projects.
  • Strong financial acumen and knowledge in distribution in bancassurance & partnerships.
  • Background in customer proposition, especially in HNW/UHNW segments, would be beneficial.
  • Good understanding of legal, financial, and regulatory compliance risks associated with distribution.
  • Experience in matrix stakeholder management and approval governance.
  • Ability to work across multi-disciplinary and multi-cultural diverse work environments, with outstanding interpersonal and communications skills and a proven ability to communicate effectively and confidently at all levels.

What We Offer

HSBC Group reserves its position with regards to any steps which it may take in relation to any material adverse findings which arise either when the checks are originally completed, and/or if relevant, on an ongoing basis.



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