Strategic Account Manager
4 weeks ago
About the Role
You will be responsible for creating, developing, and maintaining long-term relationships with senior-level executives across a portfolio of key accounts in the region, driving optimal business outcomes for the customer and ICIS. The successful candidate will be a resourceful, motivated individual with a high level of curiosity, passion to learn, and courage to try, fail, and win.
Responsibilities
- Develop and execute strategic account plans to drive growth and optimization within each account
- Identify opportunities for expansion and lead the implementation of new products and services
- Build and maintain a balanced cross-sell/upsell pipeline mix of ICIS solutions
- Negotiate and present contracts, gaining customer and internal alignment and approvals
- Work with Client Success to implement mutually beneficial engagement plans
- Prepare and execute Value-Based Strategic Account Plans for each account
- Lead and execute joint value-based activities, including Planning and Quarterly Business Reviews
- Gain access and manage relationships with senior-level executives, creating advocates for ICIS
- Provide regular feedback to the business on customer workflows and processes that could provide new data and analytics opportunities
- Actively participate in corporate and personal learning to support performance and career development
- Collaborate and share successes across regions and functions
Requirements
- 8 years of B2B sales experience
- Experience in the petrochemical industry or subscription-based solutions preferred
- Extensive experience in building partnerships and producing double-digit growth in B2B sales within complex, multinational accounts
- Confident in building relationships and managing C-Suite stakeholders
- Strong commercial acumen and experience of negotiating contracts with large multinational companies
- Expertise in presenting new products to market, demonstrating their value, and creating innovative launch plans for customers
- Proven success working with Marketing to deliver campaigns to drive growth in top-tier accounts
- Good written and verbal communication and presentation skills
- Regional traveling required
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