Customer Support Team Lead Position
4 days ago
The primary role of this position is to oversee the recruitment and training process for new support agents.
Additionally, you will provide effective leadership to the support team, fostering a culture of excellence in customer service.
Mentor team members and conduct regular and constructive performance reviews to enhance their skills and capabilities in delivering exceptional support.
Generate and implement innovative ideas to enhance overall customer satisfaction and optimize service efficiency.
Collaborate with other team leads to tackle tasks and achieve company objectives.
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Customer Service Team Lead Position
4 days ago
Singapore Tele-centre Services Pte Ltd Full timeAt Tele-centre Services Pte Ltd, we are seeking a skilled and experienced individual to join our team as a Senior Customer Service Officer / Team Lead.The successful candidate will be responsible for leading a team of Contact Center Agents, providing top-notch service and assistance to our valued customers.This role involves coaching and managing team...
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Customer Service Team Lead Position
4 days ago
Singapore Manpower Singapore Full timeJob DescriptionThe ideal candidate will possess excellent leadership and communication skills, with the ability to inspire and motivate a team of customer service professionals.The role involves cultivating a positive and service-oriented team culture, ensuring customers feel valued and appreciated. This includes mentoring junior team members, implementing...
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Customer Support Team Lead
4 days ago
Singapore Judge.me Ltd Full timeJoin to apply for the Customer Support Team Lead role at Judge.me 5 days ago Be among the first 25 applicants Role: Customer Support Team Lead Location: Ho Chi Minh City, D.3Salary Bracket: $1200 - 1800 / month For a decade, we have been on a mission to fix one of commerce's fundamental challenges: trust. In a world where distance and digital interfaces...
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Executive, Customer Service
4 days ago
Singapore Customer Labs Full timePress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert This position will be responsible for overseeing the Customer Service Counters to ensure smooth running of the daily operations and managing the team of Customer Service Officers to provide excellent service. Conduct daily briefings to the Customer Service...
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AI Support Team Lead
4 days ago
Singapore This Is An IT Support Group Full timeAbout UsThis Is An IT Support Group is an innovative technology company dedicated to delivering exceptional customer experiences through the use of AI-powered chatbots.We are currently seeking a highly skilled and experienced AI Support Team Lead to lead our chatbot operations team. The successful candidate will have a strong background in chatbot...
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Senior Support Team Lead
4 days ago
Singapore This Is An IT Support Group Full timeJob OverviewThis Is An IT Support Group invites applications for a key position in our Business Support Team (BST).Key ResponsibilitiesDevelop and review engagement letters to ensure compliance with our risk management policies.Lead the Business Support Team, providing guidance and oversight to ensure timely completion of tasks.Coordinate...
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IT Support Team Lead
4 days ago
Singapore This Is An IT Support Group Full timeAbout This Role:This Is An IT Support Group seeks a skilled Incident and Problem Manager to join the Service Management team. The successful candidate will be responsible for managing incidents end-to-end, leading, driving, facilitating, and chairing all incidents, including investigation activities, meetings, and conference calls.The ideal candidate will...
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Project Support Team Lead
22 hours ago
Singapore This Is An IT Support Group Full timeWe are seeking a Project Support Team Lead to oversee the work of the Business Support Team and contribute to the company's growth.Responsibilities:Leads the Business Support Team, ensuring timely completion of projects and adherence to risk management policies.Maintains open communication channels with clients and colleagues to understand their needs and...
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Customer service team lead
4 days ago
Singapore This Is An IT Support Group Full timeST Engineering ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U. S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart...
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Technical Support Team Lead
22 hours ago
Singapore This Is An IT Support Group Full timeAbout This Role:We are seeking a skilled Incident and Problem Manager to join our Service Management team at Black Rock. As an Incident and Problem Manager, you will play a critical role in ensuring the smooth operation of our Aladdin client experience through a hub for operational support and control across our core investment systems.Key...
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Customer Support Lead
4 days ago
Singapore This Is An IT Support Group Full timeAbout Our Team:We're a dynamic IT support group that relies on our drivers to deliver exceptional services to our customers. As an Operations and Administration Executive, you'll play a vital role in supporting our drivers, ensuring they receive top-notch care and attention.Your Key Responsibilities:Provide support to our drivers, addressing their queries...
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Manufacturing Team Lead Position
4 days ago
Singapore JTE Recruit Pte Ltd Full timePosition Summary:We are seeking a talented Manufacturing Team Lead to lead our manufacturing team. The ideal candidate will have a strong background in manufacturing operations and excellent leadership skills.Key Responsibilities:1. Lead a team of manufacturing personnel, ensuring efficient production processes and high-quality products.2. Collaborate with...
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Warehouse Team Lead Position
4 days ago
Singapore PEOPLE PROFILERS PTE. LTD. Full timeJob DescriptionWe are seeking an experienced logistics professional to join our team as a Logistics Supervisor.The successful candidate will be responsible for leading a team of logistics assistants in meeting key operations goals and ensuring workplace safety and operations procedures are followed.Responsibilities• Lead a team of logistics assistants in...
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Customer Support Team Supervisor
4 days ago
Singapore Bitget Wallet Full timeAbout UsAt Bitget Wallet, we are dedicated to supporting the growth of the digital assets industry, providing secure, efficient, and smart transactions for our users.We believe in empowering the future of finance and are committed to continuous improvement, ensuring seamless fiat transaction processes through collaboration with internal teams. Role and...
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Team Lead
3 days ago
Singapore AL MOKAIL PTE. LTD. Full timeAbout the RoleWe are seeking a highly skilled and experienced Team Lead - Managerial Position to join our team. As a key member of our leadership group, you will be responsible for managing the day-to-day activities of the office.Your primary duties will include arranging meetings for staff members, providing them with necessary official documents, and...
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Sales Team Lead Position
4 days ago
Singapore I KHAN TRADING PTE. LTD. Full timeAbout the RoleWe're seeking a results-driven Retail Manager to lead our sales team. As a key member of our leadership team, you'll be responsible for driving sales growth, improving customer satisfaction, and developing high-performing staff. If you have a passion for retail, excellent communication skills, and the ability to motivate others, we'd love to...
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Technical Support Team Lead
4 days ago
Singapore Tekfen Ventures Full timeWe're seeking a seasoned Technical Support Team Lead to join our rapidly growing team at Tekfen Ventures.About the RoleThis is an exceptional opportunity for a talented individual to lead our technical support teams, driving excellence in customer satisfaction and service delivery. As a Technical Support Team Lead, you will be responsible for managing first...
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IT Support Team Lead
4 days ago
Singapore This Is An IT Support Group Full timeAt ST Engineering, we strive to deliver exceptional value and excellence in our services.We are seeking a highly motivated and organized IT Support Team Lead to join our team at e Serv, where reliability, excellence, and ethical business practices converge to redefine Business Process Outsourcing (BPO) services.This is an exciting opportunity for a...
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Customer Service Team Lead
1 week ago
Singapore BEFOUND STUDIO PTE. LTD. Full timeRoles & ResponsibilitiesRole Overview:We are seeking a dynamic and results-oriented Customer Service Team Lead to oversee the daily operations of Befound Studios. The ideal candidate will excel in operational management, SOP development, team leadership, and fostering collaboration across diverse teams. This role is integral to ensuring exceptional client...
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Finance Team Lead
4 days ago
Singapore E-Cruit Team Pte Ltd Full timeJob Description:We are seeking an experienced Finance Team Lead to join our E-Cruit Team Pte Ltd. The ideal candidate will lead a team of accounts executives, addressing clients' accounting queries and providing advice on ACRA and IRAS regulations.The successful candidate will deliver accounting, audit, and tax solutions tailored to clients' needs, guide...