Assistant Manager
3 weeks ago
The Assistant Manager - Guest Experience at GRAND HYATT SINGAPORE is responsible for assisting with the efficient running of the department in line with brand standards. This role requires strong problem-solving abilities, effective administrative, and interpersonal skills.
Key Responsibilities
- Assist with daily operations of the Guest Experience team.
- Manage the Concierge and Belldesk team.
- Meet employee, guest, and owner expectations.
Requirements
- A relevant degree or diploma in Hospitality or Tourism management.
- 2 years work experience as Assistant Manager or Team Leader - Guest Relations in a hotel.
- Exceptional communication and customer relations skills.
About You
As a skilled hospitality professional, you will have a proven track record in providing exceptional guest experiences. You will be able to demonstrate strong leadership skills and be able to motivate and develop your team. You will have a passion for delivering excellent service and ensuring that every guest feels valued and cared for.
What We Offer
As a member of our team, you will have the opportunity to work with a world-class brand and be part of a dynamic and fast-paced environment. You will receive comprehensive training and development opportunities to help you grow and succeed in your career. You will also have access to a range of benefits including a competitive salary, comprehensive health insurance, and a generous bonus scheme.
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