Repair Operations Specialist
21 hours ago
We are seeking a highly skilled and experienced Repair Administrator to join our team at PERSOL Singapore. As a key member of our operations team, you will be responsible for managing and coordinating repair operations, ensuring timely and efficient delivery of services to our customers.
Responsibilities:- Administer and follow up customer repair orders to ensure timely and efficient delivery of services.
- Determine the repair station to use per specific order, taking into account factors such as cost, quality, and lead time.
- Define the proper work scope to apply per specific order, including testing, repair, and overhaul.
- Administer repair orders with repair stations, resolving any issues that may arise.
- Analyse repair cost estimates and verify that correct work is performed, ensuring that costs are accurately reflected in our financial records.
- Identify alternate solutions when stock is not available, such as standard exchange or other alternatives.
- Provide to contract administration all necessary information related to contractual exclusions, ensuring compliance with our contractual obligations.
- Perform repair shop invoice receiving process, ensuring accurate and timely payment to our repair partners.
- Ensure coordination and follow-up of issues related to repair orders, in collaboration with other departments in HQ and within the Organisation.
- Participate in projects such as Lean, Visual Management, and other initiatives to improve our operations and services.
- Monitor and expedite logistics flows and warehouse issues related to repairs, ensuring that our customers receive their repaired equipment in a timely manner.
- Gather, organize, and present information for repair station and customer meetings, ensuring that all stakeholders are informed and up-to-date.
- Discuss and resolve KPI and other issues with suppliers and customers, ensuring that our services meet their expectations.
- Min GCE 'A' Level or Diploma Holder.
- At least 2 year(s) of working experience in the Aerospace Industry, in close contact with vendors.
- Japanese language proficiency to liaise with Japanese clients.
If you are a motivated and experienced professional looking for a new challenge, please submit your resume in MS Word format to ayame.minowa@persolsg.com. We regret that only shortlisted candidates will be notified.
PERSOLKELLY Singapore PTE LTD| EA License No. 01C4394 | RCB No. 200007268E
MINOWA AYAME | Registration No.: R21103838
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